
1001 - 5000 employees
🏥 Healthcare
📦 Logistics
💳 Fintech
Healthcare • Logistics • Fintech
M-KOPA is a fintech platform founded in 2011 that provides digital financial services to underbanked consumers across Africa, including Kenya, Uganda, Nigeria, and Ghana. The company leverages data and IoT technology to enable digital micropayments, facilitating access to essential products and services such as smartphones, electric motorcycles, solar power systems, digital loans, and health insurance. With over $1 billion in credit extended to 3 million customers, M-KOPA is dedicated to making financing accessible for everyday essentials.
🔥 0 minutes ago
🌐 United Kingdom, Nigeria – Remote
⏰ Full Time
🟠 Senior
👥 People Operations
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1001 - 5000 employees
🏥 Healthcare
📦 Logistics
💳 Fintech
Healthcare • Logistics • Fintech
M-KOPA is a fintech platform founded in 2011 that provides digital financial services to underbanked consumers across Africa, including Kenya, Uganda, Nigeria, and Ghana. The company leverages data and IoT technology to enable digital micropayments, facilitating access to essential products and services such as smartphones, electric motorcycles, solar power systems, digital loans, and health insurance. With over $1 billion in credit extended to 3 million customers, M-KOPA is dedicated to making financing accessible for everyday essentials.
• Own the people agenda for the Product organisation and a set of global functions • Partner with product, design and digital lending leaders • Support fraud, workplaces, impact, and corporate communications and marketing teams across multiple markets and operating models • Contribute to team transformations, workforce planning, and structural change • Develop the people management standard across the portfolio • Implement approaches to attract, develop, and retain product, design, and analytics talent • Use people analytics to turn data into insight and action • Manage employee relations cases, partnering with the ER Centre of Excellence on complex matters • Reinforce M-KOPA’s values through performance, development, feedback loops, and rituals • Collaborate closely with the Lead People Partner for Technology
• HR business partnering experience with senior leaders in a scaling technology, fintech or high-growth business, with portfolio ownership • Exposure to product, design, marketing or analytics teams, and understanding of how they are built, motivated and retained • Comfortable moving between very different teams, including design and fraud operations • Comfortable shaping longer-term plans and delivering day-to-day work • Experience supporting cross-cultural teams across multiple regions • Uses data, influence and judgement to advise leaders on trade-offs and risks • Confident handling employee relations matters across more than one jurisdiction • Europe/UK exposure is a plus, not a requirement
• Professional development and coaching partnerships • Family-friendly policies • Flexible working arrangements • Well-being support • Career growth opportunities • Diverse development programs • On-the-job training • Equal opportunity and affirmative action employer • Pre-employment background checks
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