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Lifecycle Value Manager, Enterprise Customer Success/Expansion

Job not on LinkedIn

🔥 1 minute ago

🇬🇧 United Kingdom – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🏆 Customer Success

Where this job comes from

Posted on Pure Storage's careers page, not through a job board

First seen by Remote Rocketship 1 minute ago

Logo of Pure Storage

Pure Storage

1001 - 5000 employees

Founded 2010

💼 Consulting

📦 Logistics

🏥 Healthcare

Consulting • Logistics • Healthcare

Pure Storage is a leader in the field of data storage platforms, renowned for its innovative solutions in the industry. It has been consistently recognized as a leader in the Gartner Magic Quadrant for both Primary Storage Platforms and File and Object Storage Platforms, achieving the highest marks in Execution and Vision. Pure Storage provides scalable and sustainable storage solutions that cater to both enterprise and cloud needs, emphasizing zero downtime and seamless performance. It offers a range of services including AI infrastructure, cloud deployments, and data protection, making it a critical player in modern data management.

📋 Description

• Build Everpure’s new post-sale value management function in the UK • Own a focused portfolio of 12–20 enterprise accounts • Develop proactive value strategies focused on adoption, utilisation, capacity activation, retention, expansion, and customer outcomes • Partner with AEs and SEs to align customer stakeholders around business priorities • Lead early intervention when adoption or utilisation falls behind • Coordinate specialist teams to remove blockers and sustain customer momentum • Identify expansion, Portworx by Everpure, and Evergreen//One migration opportunities • Equip AEs with qualified opportunities while owning the value conversation • Establish a scalable lifecycle value management model for the region

🎯 Requirements

• Enterprise customer success or post-sale value management experience implied by owning an enterprise book of business • Ability to build trusted relationships and influence senior customer stakeholders through complex, ambiguous situations • Customer ecosystem insight, data, and technical acumen • Post-sale commercial judgment, including identifying expansion paths and leading value conversations • Ability to orchestrate AEs, SEs, Professional Services, and other specialist teams • Ability to work with enterprise accounts and connect adoption decisions to measurable business value

🏖️ Benefits

• Flexible time off • Wellness resources • Company-sponsored team events • Growth and development support • Employee Resource Groups • Accommodations for candidates with disabilities during the hiring process

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