Account Manager – UK/Continental Europe

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Ribbon Bio

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2018

🧬 Biotechnology

💊 Pharmaceuticals

💰 $20.2M Series A on 2022-03

Biotechnology • Pharmaceuticals

Ribbon Bio is a biotechnology company that develops cell-free synthetic DNA products and on-site DNA synthesis kits. Their flagship offerings, MiroSynth™ and the beta MiroMine™ kit, produce complex DNA without bacterial cloning—eliminating bacterial contaminants, cloning delays, and design compromises—targeting applications in mRNA therapies, vaccines, CAR‑T and cell & gene therapies, protein engineering, and gene editing. They position their technology as enabling faster, cleaner, and more flexible DNA synthesis for next‑generation biological research and therapeutic development.

📋 Description

• You'll serve as the primary commercial point of contact for customers across your territory, managing and strengthening relationships with existing customers while actively identifying and developing new ones. • You will be expected to listen effectively, ask relevant questions, and position our key product offerings based on specific customer needs to drive adoption, expansion, and awareness across our target market segments. • You'll also play a meaningful role in helping gather and channel voice of customer feedback into the organization to help prioritize new features, product improvements and usher new products into the market as they move through commercialization. • Day-to-day responsibilities will center around owning the full sales cycle for your territory. This includes converting your active funnel, expanding your funnel via prospecting and lead qualification activities, and regularly maintaining your pipeline and forecast in the CRM. • You'll formulate territory business plans aligned to our commercial strategy, negotiate, and help draft, review, and deliver specialized customer agreements. • Collaboration and communication with product management, marketing, and customer success teams is essential to the role.

🎯 Requirements

• At least 3 to 5 years of direct sales experience in the synthetic DNA market. • Bachelor’s degree in a life science discipline (biology, molecular biology, immunology, biochemistry, genetics/genomics, genome engineering, etc), a graduate degree is a plus. • Self-motivated team-player who is goal-oriented, focused, and willing to step up and support activities that directly or indirectly impact their role. • Seeking candidates who thrive in rapidly evolving synthetic biology markets and enjoy a dynamic and fast-moving work environment. • Demonstrated organizational, time management, written, and verbal communication skills. • Candidates must be based in either the UK or within continental Europe, with proximity to reliable methods of transportation (air/train) to support up to 50% travel. • Technical knowledge of synthetic biology mediated applications is highly desired. • Office 365 tools, including PowerPoint, Excel, SharePoint, and Teams. • Comfort and familiarity with both manual and software-mediated data entry, quoting and CRM management (Salesforce and Slack experience a plus). • Passionate about enabling customer success without compromising personal or professional integrity. • Ability to efficiently problem-solve potential customer issues.

🏖️ Benefits

• Professional growth through company-supported training and workshops. • Be part of a motivated, collaborative team with team-building activities. • Work in an international environment with colleagues from 25+ nationalities. • A career path with opportunities to advance.