IT Training Manager

🔥 14 hours ago

🇬🇧 United Kingdom – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

📚 Learning and Development

👻 Ghost score 10%

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Logo of RWS Group

RWS Group

5001 - 10000 employees

💼 Consulting

🏥 Healthcare

⚖️ Legal

Consulting • Healthcare • Legal

RWS Group is a leading provider of AI-powered language services and technology, specializing in translation and localization for a variety of industries. With a focus on enhancing global communication, RWS offers solutions that improve translation quality, manage multilingual content, and streamline the localization process. Their services cater to sectors such as aerospace, finance, legal, life sciences, and technology, leveraging advanced AI to ensure clients can effectively connect across languages and cultures.

📋 Description

• Lead planning, coordination, delivery and continuous improvement of learning initiatives supporting RWS’ migration from on-premises infrastructure to Cloud-based platforms • Coordinate and schedule Cloud-related training across multiple workstreams, technologies and stakeholder groups • Assess training needs and validate learning recommendations against business and programme requirements • Manage third-party training providers’ delivery of training • Monitor learner participation, completion and adoption metrics, proactively driving engagement and training completion • Evaluate training effectiveness through feedback and completion rates, implementing continuous improvements • Communicate training plans, progress, risks, outcomes and key metrics to programme stakeholders and leadership teams • Ensure learning content is maintained, accessible and effectively managed through the organisation's learning platform • Establish a sustainable long-term learning approach for business-as-usual operations

🎯 Requirements

• Proven experience delivering Learning & Development, training or capability-building programmes within complex organisational or technology transformation environments • Strong understanding of learning design, training delivery, learner engagement and training evaluation methodologies • Demonstrated experience managing multiple priorities, schedules and stakeholders within large-scale programmes • Excellent stakeholder management and communication skills, with the ability to engage technical and non-technical audiences • Experience managing external vendors and training providers, including performance and contract management • Strong analytical skills with experience tracking, interpreting and reporting learning metrics and outcomes • Understanding of Cloud technologies and platforms, particularly AWS and/or Google Cloud (desirable) • Experience supporting digital transformation, technology adoption or organisational change initiatives (desirable) • Project management qualification such as PRINCE2, APM or equivalent (desirable)

🏖️ Benefits

• Equal employment opportunity and inclusive, discrimination-free work environment • Opportunities for individual growth and career development • Work supporting global operations and teams

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