Customer Success Account Manager, Mid-Market

🔥 18 minutes ago

🇬🇧 United Kingdom – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

💰 Account Manager

🇬🇧 UK Skilled Worker Visa Sponsor

This company has sponsored UK Skilled Worker visas in the past.

👻 Ghost score 11%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Samsara

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2015

📦 Logistics

🏗️ Construction

🏥 Healthcare

💰 Seed Round on 2014-08

Logistics • Construction • Healthcare

Samsara is a technology company that provides a comprehensive operations platform aimed at improving the efficiency, safety, and sustainability of organizations. Their solutions include video-based safety, vehicle telematics, equipment monitoring, workforce applications, and site visibility. Samsara serves a wide range of industries, including transportation, logistics, construction, and government. The platform connects people, systems, and data, enabling organizations to make faster, data-informed decisions. Samsara's Connected Operations technology helps complex organizations operate more effectively by offering real-time GPS, proactive alerts, compliance training, and asset tracking.

📋 Description

• Help customers adopt the Samsara Connected Operations Cloud, realize measurable value, and renew and expand with confidence • Learn each customer's fleet and challenges and advise on tailoring Samsara's platform • Manage a portfolio of 100+ named accounts using AI tooling to accelerate engagement, prioritize proactively, and drive efficiency and outcomes • Lead ROI and value conversations into renewals, negotiate favorable terms, and close renewals while minimizing financial attrition • Understand Samsara platform capabilities and explain them to businesses across field services, utilities, transportation, and school bus operations • Explain technical issues to non-technical audiences and engage cross-functional partners to drive resolution • Conduct customer workshops to understand current operations and recommend workflow changes • Collaborate with Sales, Support, Deal Desk, Operations and Product to solve problems and optimize customer experience and business outcomes • Champion and embed Samsara's cultural principles as the company scales globally and across new offices

🎯 Requirements

• Business fluency in French (spoken and written) • 2+ years in a customer-facing, quota-carrying role such as renewals, customer success, account management or sales, ideally in SaaS, technology or logistics • Record of consistent quota over-achievement • Strong problem-solving, communication and presentation skills • Ability to build trust with executives, users and internal teams • Familiarity with Salesforce, Gainsight, Gong or similar GTM tools • Comfort in a fast-changing, high-growth environment • Bachelor's degree from a 4-year institution, or equivalent practical experience • Technical depth across a suite of products is advantageous • Experience with routing, navigation, commercial trucking fleets, and logistics is advantageous

🏖️ Benefits

• Above-market total compensation combining base salary, performance-based bonus/variable pay, and equity for eligible roles • Flexible, employee-led remote model • Professional development stipend • Comprehensive health plans • Parental leave plans • Flexible working model with remote and in-person options where aligned with operational requirements

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