Senior Systems Support Engineer

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🔥 4 minutes ago

🇬🇧 United Kingdom – Remote

⏰ Full Time

🟠 Senior

📞 Support Engineer

👻 Ghost score 12%

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Simera Sense

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2017

🚀 Aerospace

🔧 Hardware

🎖️ Defense

💰 SUPPORT PROGRAM on 2025-01

Aerospace • Hardware • Defense

Simera Sense is a developer and manufacturer of flight‑proven optical payloads and supporting electronics and software for Earth observation and space situational awareness missions. The company offers compact imaging payload lines (xScape50, xScape100, xScape200 DU) designed for nanosatellites and small satellites, multispectral and hyperspectral variants, imager electronics, and image‑processing products that deliver rapid and analysis‑ready imagery. Simera Sense highlights operational heritage (60+ payloads launched, 1,000,000+ hours in orbit) and serves civil, commercial and defense/intelligence use cases including agriculture, maritime monitoring, urban planning, disaster response, and SSA.

📋 Description

• Act as a primary technical interface for customers on optical payload integration, imaging performance, operation, and complex technical investigations • Lead customer discussions on imaging-system performance and integration topics • Analyse and interpret electro-optical imaging-system performance at instrument and mission level • Investigate imaging-system behaviour across optical, detector, electronic, firmware, thermal, mechanical, calibration, and operational domains • Analyse engineering, calibration, and test data against expected system performance • Translate instrument-level performance into spacecraft integration, mission operation, and image-product implications • Own complex or high-impact technical investigations from problem definition through analysis, recommendation, and closure • Coordinate specialist engineering input while retaining ownership of investigations and customer-facing narratives • Work cross-functionally with Optical, Systems, Mechanical, Electronics, Firmware, Production, AIT, Product, and Commercial teams • Document technical solutions, investigation findings, lessons learned, and recurring system behaviour • Improve customer-facing technical documentation, engineering guidance, product information, and internal support materials • Provide technical leadership and mentorship within the Systems & Mission Support team • Support customer satisfaction and retention through effective technical leadership and issue resolution • Contribute to product robustness, technical documentation, engineering tools, and customer outcomes

🎯 Requirements

• Bachelor’s Degree or Postgraduate Diploma in Optical Engineering, Photonics, Physics, Applied Physics, Aerospace Engineering, Electrical/Electronic Engineering, Systems Engineering, or another closely related engineering or scientific discipline, with relevant professional experience in optical or imaging systems • Typically, 5–10 years of professional engineering experience, including significant experience in optical, electro-optical, or imaging systems engineering • Hands-on experience analysing optical or imaging systems at instrument or system level • Experience with MTF/OTF, spatial resolution, SNR, radiometry, detector performance, spectral response, focus, distortion, and/or calibration • Experience interpreting engineering requirements, optical or system performance models, verification evidence, test results, and measured performance data • Experience investigating complex or unexpected optical or imaging-system behaviour • Experience across optics, detector/electronics, mechanical, thermal, firmware, or systems engineering • Demonstrated experience communicating directly with customers, partners, suppliers, or other external technical stakeholders • Experience presenting technical analysis, findings, and recommendations to multidisciplinary stakeholders • Experience taking ownership of technically ambiguous problems and driving them towards resolution • Experience contributing to technical reviews, integration activities, anomaly investigations, or similar multidisciplinary engineering activities • Willingness to travel locally and internationally • Flexibility to support time-critical customer, mission, or technical issues when necessary

🏖️ Benefits

• A competitive salary • A friendly working environment • Opportunity to work in the fast-growing space industry • Cutting-edge technology at your fingertips • Niche global market for optical payloads for microsatellites

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