Key Account Manager

🕒 May 11

🏢🏡 London – Hybrid

💵 £60k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

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Sysdoc

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 1986

🤝 B2B

🤖 Artificial Intelligence

🏢 Enterprise

B2B • Artificial Intelligence • Enterprise

Sysdoc is a global consultancy focused on people-first business transformation, learning innovation, and digital experience. The company helps organizations adopt AI, improve processes, manage change, and implement enterprise systems (SAP S/4HANA, Oracle JDE, Salesforce, Microsoft 365) while delivering custom learning solutions, knowledge management, and digital tools to drive operational efficiency across sectors such as public sector, financial services, defence, maritime and manufacturing.

📋 Description

• Build and maintain a strong, qualified pipeline aligned to annual revenue and margin targets • Drive growth within existing accounts through strategic account planning • Focus on opportunities, pipeline generation and conversion across new and existing accounts • Represent Sysdoc as a brand ambassador • Provide oversight of safe, high-quality delivery across allocated accounts • Facilitate regular project check-ins, remove delivery barriers, coordinate resourcing and forward planning

🎯 Requirements

• 5+ years experience in sales & account management • 2+ years experience working in the defence industry • Experience managing a portfolio of client accounts • Ability to build trusted advisor relationships • Strong stakeholder management across different levels (operational to executive) • Experience managing mid-to-senior level client stakeholders • Proven track record of meeting revenue targets and growing existing accounts • Ability to identify upsell and cross-sell opportunities (solution-led, not transactional) • Data-driven mindset (comfortable analysing sales metrics and KPIs) • Experience creating proposals, pricing structures, and contracts • Have led contract negotiation processes

🏖️ Benefits

• 25 days annual leave plus bank holidays • Private medical insurance • Annual wellbeing allowance • Health cashback plan • Award-winning Employee Assistance Programme (EAP) • 2 x paid volunteering day each year • Enhanced parental leave • Life insurance • Stakeholder pension • Access to our Soho office with Work Life, plus 14 other WL locations across the UK • Winter and Summer Celebrations • Regular opportunities to come together, collaborate, and have fun