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Growth Account Manager

Job not on LinkedIn

🔥 8 minutes ago

🌐 United Kingdom, Estonia – Remote

infoinfo

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

Where this job comes from

Posted on Velos IoT's careers page, not through a job board

First seen by Remote Rocketship 8 minutes ago

Logo of Velos IoT

Velos IoT

51 - 200 employees

Founded 2022

📡 Telecommunications

☁️ SaaS

🤝 B2B

Telecommunications • SaaS • B2B

Velos IoT is an IoT connectivity provider that offers global eSIM and managed SIM services together with a connectivity management platform called Nomad. The company delivers secure, flexible, policy-driven cellular connectivity (including roaming steering, custom IMSI profiles, and support for CAT-M / NB‑IoT) for large-scale IoT deployments, enabling provisioning, billing automation, and real-time device tracking across hundreds of networks and countries. Velos targets B2B customers in industries such as transport & logistics, asset tracking and telematics, retail & warehousing, energy, healthcare, and agriculture, and positions its offerings to simplify and scale IoT deployments for manufacturers and enterprise fleets.

📋 Description

• Manage and develop an assigned portfolio of existing B2B customers, with responsibility for retention, revenue growth and commercial performance • Build strong relationships with key stakeholders, understand business needs and identify opportunities to add value • Drive account growth through upselling, cross-selling, increased adoption and reactivation opportunities • Develop account plans and prioritise customers based on growth potential, revenue and retention risk • Conduct regular customer reviews and identify opportunities to strengthen relationships and expand business • Identify churn or revenue contraction risks early and take action to protect customer relationships and recurring revenue • Support transition of newly acquired customers from the New Business Sales team through onboarding and ongoing growth • Maintain accurate account information, sales opportunities and revenue forecasts in Salesforce • Collaborate with Sales, Support, Product, Operations, Engineering and Finance to resolve customer issues and deliver commercial outcomes

🎯 Requirements

• Around 3-5 years of experience in B2B Account Management, commercial Customer Success or customer growth roles • Proven experience managing an existing customer portfolio, with responsibility for retention and revenue expansion • Experience identifying and closing upsell and cross-sell opportunities within existing accounts • Commercial mindset with ability to recognise growth opportunities and manage customer relationships proactively • Strong relationship-building, communication, negotiation and stakeholder management skills • Confidence working with customer data, revenue metrics, forecasts and CRM systems, ideally Salesforce • Ability to work independently, prioritise effectively and collaborate with different teams • Experience in IoT connectivity, telecommunications, SaaS or another recurring-revenue technology business would be a strong advantage

🏖️ Benefits

• Competitive base salary with performance-linked variable pay • Flexible working arrangements, depending on location • Opportunities for professional development • Collaborative, international team • Opportunity to work in the growing IoT connectivity industry with customers across different markets • Ownership of an established customer portfolio with measurable growth impact

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