Sales Executive

🕒 April 15

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Zego

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2016

🚗 Transport

💰 $150M Series C on 2021-03

Insurance • Transport

Zego is a company that provides flexible motor insurance solutions for various types of drivers and riders, including private hire taxi drivers, delivery drivers, and courier users. Zego's insurance products cover vehicles such as cars, scooters, motorbikes, and vans, and are designed to accommodate both personal and business use. Using technology such as the Sense telematics app, Zego offers personalized and potentially cheaper insurance premiums for safe drivers. The company collaborates with major delivery and ride-sharing platforms like Uber, Deliveroo, Just Eat, and Amazon Flex to offer tailored insurance options for their drivers. Zego emphasizes customer satisfaction, providing easy-to-use services via their app, and is a trusted provider for thousands of UK and European drivers.

📋 Description

• work through the new and existing business leads by making outbound calls to prospective customers, helping them through the sales process. • assess customers insurance needs and advise on appropriate Zego insurance products, whilst always following compliance guidelines. • ensure customer satisfaction and provide professional customer support over phone, live chat and email. • maintain a positive, empathetic and professional attitude towards customers at all times and build productive trust relationships. • respond promptly to customer inquiries whilst making sure all communication is documented and logged in our internal system. • follow GDPR guidelines and processes in all communication with customers

🎯 Requirements

• proven skills working within a high performing target-driven customer sales and service environment, ideally in a call centre setting. • obsessive about customer experience and act as an advocate for our customer’s needs. • able to listen to customers and be able to give advice and support. • ability to multitask, set priorities and manage time effectively. • good understanding of GDPR rules and regulations and be able to use multiple systems at the same time. • ideally, have experience in insurance or an FCA regulated business.