Solutions Architect

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🕒 September 30, 2025

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Zinier

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2015

🤖 Artificial Intelligence

🏢 Enterprise

☁️ SaaS

💰 $90M Series C on 2020-01

Artificial Intelligence • Enterprise • SaaS

Zinier is a company that provides a customizable, workflow-based platform to manage and optimize field service operations through generative AI. Their suite includes products like the Z Productivity Suite and Studio Z, designed to enhance scheduling, dispatching, and asset management for field technicians. Zinier leverages AI to provide real-time insights, automate routine tasks, and improve operational efficiency for industries such as telecommunications, utilities, and infrastructure. Their platform supports integrations with leading ERP, CRM, and EAM software, making it a powerful tool for enterprises looking to digitize and innovate their field operations.

📋 Description

• Partner with lead solution architects to gather and analyze business and technical requirements, define solution scope, and document processes • Facilitate workshops, customer meetings, and design sessions to align stakeholders on solution design • Collaborate closely with product, development, and cross-functional teams to design scalable, customer-aligned solutions • Define and maintain technical implementation documentation (e.g., Low-Level Designs) • Evaluate, configure, and customize product features while ensuring integration and implementation best practices • Troubleshoot technical issues, propose solutions, and provide post-implementation support • Contribute insights to continuously improve Zinier's product roadmap and delivery methodology • Work remotely from UK/Europe and collaborate with customers and teams in other countries; occasional travel as needed

🎯 Requirements

• 6–12 years of SaaS experience in professional services or client-facing roles • Proven experience in Field Service Management (required) • Experience working in business transformation programs and fitting product-based solutions • Background in high-growth startups with evolving product roadmaps (preferred) • Experience delivering solutions in an Agile environment • Familiarity with project management tools such as JIRA, Confluence, or equivalents • Strong technical knowledge of enterprise applications, workflows, integrations, and databases • Working knowledge of data models, JavaScript, and JSON • Exceptional communication skills in English • High attention to detail, reliability, and follow-through • Ability to collaborate remotely and travel occasionally