15 hours ago
1001 - 5000
Manage customer support delivery for EverHelp, a Genesis ecosystem project.
πΊπ¦ Ukraine β Remote
π° Series B on 2015-01
β° Full Time
βͺοΈ Entry-level
π’ Junior
π Customer Support
17 hours ago
11 - 50
Insurance Broker helping clients with auto and home insurance at YouSet.
π¨π¦ Canada β Remote
π° Pre Seed Round on 2022-08
β° Full Time
βͺοΈ Entry-level
π’ Junior
π Customer Support
18 hours ago
201 - 500
Customer Support Executive for Nivoda, a B2B diamond marketplace.
πΊπΈ United States β Remote
π΅ $40k - $44k / year
π₯ Funding within the last year
π° $30M Series B on 2024-05
β° Full Time
βͺοΈ Entry-level
π’ Junior
π Customer Support
Yesterday
1001 - 5000
Join Docplanner to analyze global operations for healthcare data-driven strategies.
Yesterday
2 - 10
Customer Support Agent for sports, managing customer inquiries efficiently.
Yesterday
51 - 200
Provide technical support for patients and internal staff at a technology company.
πΊπΈ United States β Remote
π΅ $16 - $18 / hour
π° Pre Seed Round on 2020-04
β³ Contract/Temporary
βͺοΈ Entry-level
π’ Junior
π Customer Support
Yesterday
51 - 200
Provide customer service in Conversational AI at Vozy's remote operations team.
πΊπΈ United States β Remote
π° $1M Debt Financing on 2022-10
β³ Contract/Temporary
βͺοΈ Entry-level
π’ Junior
π Customer Support
2 days ago
10,000+
Customer Service Representative for Aetna Medicare, providing compassionate service.
2 days ago
51 - 200
KVG Support Specialist providing customer service and vendor management support.
2 days ago
2 - 10
Handle customer relations for a startup transforming energy market with smart solutions.
π©πͺ Germany β Remote
π΅ β¬15 - β¬20 / hour
π° Seed Round on 2023-09
β± Part Time
βͺοΈ Entry-level
π Customer Support
3 days ago
11 - 50
Provide customer support for a crypto derivatives exchange.
π²πΎ Malaysia β Remote
π° $5M Seed Round on 2023-09
β° Full Time
βͺοΈ Entry-level
π’ Junior
π Customer Support
3 days ago
11 - 50
Customer Support role at plancraft helping improve SaaS solutions for crafting businesses.
π©πͺ Germany β Remote
π΅ β¬13 - β¬14 / hour
π₯ Funding within the last year
π° Series A on 2024-06
π¨βπ Internship
βͺοΈ Entry-level
π Customer Support
3 days ago
11 - 50
Accounting Support Specialist providing remote administrative support for language services
3 days ago
Support customer success and training in a digital education startup.
3 days ago
11 - 50
Manage calls for clients at Veta Virtual, enhancing customer experiences.
πΊπΈ United States β Remote
π΅ $10.8k - $14.4k / year
β° Full Time
βͺοΈ Entry-level
π’ Junior
π Customer Support
3 days ago
11 - 50
Guide a team for exceptional phone call management at Veta Virtual.
πΊπΈ United States β Remote
π΅ $16.8k - $19.2k / year
β° Full Time
βͺοΈ Entry-level
π’ Junior
π Customer Support
3 days ago
1001 - 5000
Provide software support for Knit system users and resolve technical issues.
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Auto Insurance β’ Life Insurance β’ Retirement Planning
10,000+
π° Post-IPO Equity on 2014-01
The average salary for remote customer support is $64,060 per year. This is based on data from 1,159 job openings.
Our advanced AI searches the internet for remote job openings and posts them on our website. We use the salary data from these job postings to calculate customer support salaries.
Below is a breakdown of salary data by years of experience:
Experience | Number of roles analyzed | Average Salary |
---|---|---|
βͺοΈ Entry-level Customer Support (0 yrs) | 29 | $59,174 |
π’ Junior Customer Support (1-2 yrs) | 212 | $56,977 |
π‘ Mid-level Customer Support (2-4 yrs) | 430 | $60,397 |
π Senior Customer Support (5-9 yrs) | 457 | $65,400 |
π΄ Lead Customer Support (10+ yrs) | 31 | $148,147 |
You need strong communication and interpersonal skills, problem-solving abilities, and proficiency in using customer support software and tools. Patience, empathy, and the ability to handle customer inquiries efficiently are also essential.
Typically, a high school diploma is required, although an associate degree or coursework in customer service can be beneficial. Relevant work experience, even in general customer service roles, is also a plus.
Responsibilities include responding to customer inquiries via phone, email, or chat, troubleshooting issues, providing product information, and documenting customer interactions. You'll also need to escalate unresolved issues to higher-level support.
Benefits include flexible work hours, the convenience of working from home, the opportunity to develop valuable communication skills, and potential career advancement into higher support or managerial roles.