Remote Help Desk Analyst Jobs
Search 187 work from home help desk analyst positions available worldwide. Your career in truly remote companies - apply today.
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customer support jobsit support jobstechnical customer success manager jobs
3 hours ago
Support Technician providing IT support to a geographically diverse team at Palmetto Clean Technology. Responsible for managing technical issues and maintaining core systems for employees primarily in the Philippines.
Cloud
3 hours ago
Job not on LinkedIn
IT Support Technician providing first level assistance to users via phone, email, and Slack. Responsible for resolving user-reported issues and collaborating with higher-level support for complex problems.
🗣️🇪🇸 Spanish Required
iOS
Linux
12 hours ago
Help Desk Specialist providing remote technical support to Edward Jones branches. Diagnose and resolve technical issues ensuring exceptional support experience remote.
Yesterday
Support Technician role at Palmetto Clean Technology aiding customer technical issues for employees in the Philippines. Requires IT support knowledge and excellent customer service skills.
Yesterday
Support Engineer providing technical support for Label Studio software and resolving technical client issues. Collaborating with product and engineering teams to ensure seamless platform operation.
AWS
Cloud
EC2
JavaScript
Python
Yesterday
Technical Support Specialist resolving issues efficiently and collaborating with global teams. Deel provides payroll and HR solutions for global teams.
JavaScript
Node.js
Python
Splunk
SQL
Yesterday
Technical Support Specialist resolving customer technical issues while bridging the gap between frontline and engineering teams for Deel's global operations.
🇵🇭 Philippines – Remote
💰 $50M Venture Round on 2022-05
⏰ Full Time
🟡 Mid-level
🟠 Senior
📞 Support Engineer
JavaScript
Node.js
Python
Splunk
SQL
Yesterday
Job not on LinkedIn
Service Desk Analyst handling customer service inquiries and technical support remotely. Contributing to the efficiency of the service desk operations at Advocate Health.
🇺🇸 United States – Remote
💵 $23 - $35 / hour
💰 $10.2M Grant on 2019-08
⏰ Full Time
🟢 Junior
🧐 Analyst
🚫👨🎓 No degree required
Yesterday
Job not on LinkedIn
IT Support Specialist providing customer and technical support in a remote role for clients. Handling API integrations and ensuring quality assurance for partner integrations.
2 days ago
Help Desk Engineer providing remote support for clients of Blue Mantis. Responsible for problem determination, recording, and resolution through ticketing systems.
2 days ago
MaintainX
51 - 200
Technical Support Specialist providing customer support for MaintainX's mobile-first workflow management platform. Resolving customer issues and developing solutions for enterprise-level support processes.
🗣️🇫🇷 French Required
🗣️🇪🇸 Spanish Required
SOAP
2 days ago
IT Support Specialist providing technical assistance and support for MacOS desktop systems. Responsible for resolving end-user issues and managing support tickets.
🍂 Massachusetts – Remote
💵 $70k - $80k / year
💰 $543M Series A on 2021-06
⏰ Full Time
🟡 Mid-level
🟠 Senior
💻 IT Support
🦅 H1B Visa Sponsor
2 days ago
Entry-level IT Support Specialist for Fundraise Up, assisting colleagues with technical queries and problems. Full remote support role based in LATAM.
🗣️🇷🇺 Russian Required
2 days ago
Technical Support Specialist providing hands-on technical support and guidance at Soutron Global. Manage Windows Servers and SQL databases while ensuring customer satisfaction and security.
Cloud
SQL
2 days ago
Job not on LinkedIn
Technical Support Analyst providing remote post-sale troubleshooting and diagnostic support for LexisNexis products. Resolving inquiries through phone and online channels while collaborating with various teams.
3 days ago
Technical Support Engineer providing frontline technical support to customers using Magnet's mobile access and extraction suite. Collaborating with teams to deliver exceptional customer service and issue resolution.
🇬🇧 United Kingdom – Remote
💵 £46.9k - £80.4k / year
💰 $74.4M Post-IPO Secondary on 2021-12
⏰ Full Time
🟢 Junior
🟡 Mid-level
📞 Support Engineer
Cloud
TCP/IP
3 days ago
Job not on LinkedIn
Technical Support Specialist assisting software users with their inquiries. Engaging in onboarding and resolving technical challenges in an international company environment.
🗣️🇩🇪 German Required
ERP
3 days ago
Technical Support Engineer diagnosing and resolving complex technical issues for clients of a global fundraising platform. Engaging as a product expert to improve user experience.
🗣️🇷🇺 Russian Required
JavaScript
WordPress
3 days ago
Technical Support Engineer resolving complex issues for clients using Fundraise Up's seamless donation platform. Enhance client experience through implementation support and feedback-driven product development.
🗣️🇷🇺 Russian Required
JavaScript
WordPress
3 days ago
Job not on LinkedIn
Help Desk Analyst providing technical support and collaborating with IT team. Managing user assistance through calls and tickets in a remote setting.
🗣️🇪🇸 Spanish Required
+168 More Help Desk Analyst Jobs Available!
Top Companies Hiring Remote Help Desk Analysts
360Learning
Education • Productivity • SaaS
201 - 500
💰 $200M Private Equity Round on 2021-10
Job Openings
Contrast Security
Cybersecurity • Software • Technology
201 - 500
💰 $150M Series E on 2021-11
Job Openings
Remote help desk analyst salary expectations
The average salary for remote help desk analysts is $73,968 per year. This is based on data from 33 job openings. Our advanced AI searches the internet for remote job openings and posts them on our website. We use the salary data from these job postings to calculate salary expectations.
Below is a breakdown of salary data by years of experience:
| Experience | Number of roles analyzed | Average Salary |
|---|---|---|
🟢 Junior Help Desk Analyst (1-2 yrs) | 18 | $68,750 |
🟡 Mid-level Help Desk Analyst (2-4 yrs) | 13 | $76,000 |
🟠 Senior Help Desk Analyst (5-9 yrs) | 2 | $107,725 |
How long does it take for companies to hire a remote help desk analyst?
We analyzed 29 job listings in the last year and found it takes about 33 days for employers to close a job opening.
The most in-demand skills for help desk analysts
We reviewed 33 job postings and found the top 10 skills employers are asking for most often are:
Frequently asked questions
You need strong problem-solving skills, excellent communication abilities, and familiarity with IT systems and troubleshooting. Proficiency in remote desktop applications and ticketing systems is also essential, along with patience and a customer-focused approach.
Typically, you need a degree in information technology or a related field, along with relevant certifications like CompTIA A+ or ITIL. Experience in customer service or technical support can also be valuable.
Responsibilities include providing technical support to users, troubleshooting hardware and software issues, managing support tickets, and maintaining documentation. You'll also need to communicate effectively with users to guide them through resolving their issues.
Benefits include flexible working hours, reduced commuting time and costs, a better work-life balance, and opportunities to work with diverse clients. Remote work also allows for career growth in various IT fields without geographical limitations.
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Frequently asked questions
We use powerful scraping tech to scan the internet daily for thousands of remote jobs. It operates 24/7 and costs us to operate, so we charge for access to keep the site running.
Of course! You can cancel your subscription at any time with no hidden fees or penalties. Once canceled, you'll still have access until the end of your current billing period.
Other job boards only have jobs from companies that pay to post. This means that you miss out on jobs from companies that don't want to pay. On the other hand, Remote Rocketship scrapes the internet for jobs and doesn't accept payments from companies. This means we have thousands of more jobs!
New jobs are constantly being posted. We check each company website multiple times a day to ensure we have the most up-to-date job listings.
Yes! We're always looking to expand our listings and appreciate any suggestions from our community. Just send an email to Support@remoterocketship.com. I read every request.
Remote Rocketship is a solo project by me, Lior Neu-ner. I built this website for my wife when she was looking for a job! She was having a hard time finding remote jobs, so I decided to build her a tool that would search the internet for her.