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🔥 1 hour ago
Job not on LinkedIn
Partner Support Specialist providing exceptional customer support for Autura's 70+ agency partners. Responsible for troubleshooting, customer inquiries, and smooth dispatch operations.
Job not on LinkedIn
🔥 1 hour ago
Job not on LinkedIn
Technical Support Specialist resolving tier 1 technical issues while collaborating with internal teams at Payabli. Taking ownership of issues and ensuring customer satisfaction through effective communication.
🇺🇸 United States – Remote
💰 $36M Series B - Payabli on 2025-06
⏰ Full Time
🟢 Junior
🟡 Mid-level
📞 Support Engineer
🚫👨🎓 No degree required
Job not on LinkedIn
🔥 2 hours ago
Job not on LinkedIn
Support Specialist providing client-facing technical assistance for a healthcare technology company. Resolve Tier I issues via email, chat, and phone communication within scheduled hours.
🇺🇸 United States – Remote
💵 $60k - $75k / year
💰 $10.4M Series A on 2021-06
⏰ Full Time
🟡 Mid-level
🟠 Senior
💝 Customer Support
Job not on LinkedIn
🔥 2 hours ago
Job not on LinkedIn
Product Support Associate focusing on customer inquiries and technical support in the tax and accounting industry for a leading company. Collaborating with teams for product improvements and issue resolution.
🚗 Michigan – Remote
💵 $36.8k - $68.3k / year
⏰ Full Time
🟢 Junior
💝 Customer Support
🚫👨🎓 No degree required
🦅 H1B Visa Sponsor
🔥 22 hours ago
Customer Technical Support Representative responsible for assisting zyBooks’ student and instructor users via email. Troubleshooting users' issues and helping with their accounts.
⚔️ Virginia – Remote
💵 $16 - $23 / hour
⏱ Part Time
🟡 Mid-level
🟠 Senior
📞 Support Engineer
🦅 H1B Visa Sponsor
JavaScript
MySQL
🔥 23 hours ago
Support Specialist providing technical support via inbound and outbound calls regarding software and equipment inquiries. Engaging customers with solutions while documenting their requests in the system.
⛰️ Colorado – Remote
💵 $16 - $22 / hour
⏰ Full Time
🟢 Junior
🟡 Mid-level
💝 Customer Support
🚫👨🎓 No degree required
Job not on LinkedIn
🕒 Yesterday
Job not on LinkedIn
Support Specialist ensuring client satisfaction and resolution for technical issues with CensiTrac products. Coordinates with clients and internal teams to facilitate service and resolve inquiries.
🇺🇸 United States – Remote
💰 Post-IPO Equity on 2020-03
⏰ Full Time
🟢 Junior
💝 Customer Support
🦅 H1B Visa Sponsor
Job not on LinkedIn
🕒 Yesterday
Job not on LinkedIn
Remote Support Specialist providing software support via remote access for global warehouse management systems. Technical support and documentation responsibilities in a dynamic logistics environment at Körber.
🗣️🇩🇪 German Required
🕒 2 days ago
Customer Support Specialist providing fast, accurate assistance at Scrambly, an adtech startup. Engaging with users to resolve issues across various communication channels.
🇬🇪 Georgia – Remote
💰 $99.6k Pre Seed Round - Scrambly on 2022-10
⏰ Full Time
🟡 Mid-level
🟠 Senior
💝 Customer Support
🕒 2 days ago
Product Support Agent providing assistance to developers using Laravel’s ecosystem. Handling customer inquiries and ensuring smooth user experiences with key Laravel products.
🕒 2 days ago
Technical Product Support Specialist resolving customer technical issues for Zignal Labs. Collaborates with engineering on product support, guarantees customer satisfaction and efficient issue resolution.
🏛️ District of Columbia, New York – Remote
💵 $80k - $90k / year
💰 $15M Debt Financing - Zignal Labs on 2019-01
⏰ Full Time
🟢 Junior
🟡 Mid-level
📞 Support Engineer
Open Source
Job not on LinkedIn
🕒 2 days ago
Job not on LinkedIn
Customer Support Specialist at Tern, supports travel advisors with innovative technology and enhances user experience through AI-driven solutions. Work remotely while having a direct impact on the travel industry.
Job not on LinkedIn
🕒 3 days ago
Job not on LinkedIn
51 - 200
Customer Support Specialist offering support to Atrato financial clients via various communication channels. Ensuring efficient solutions and an exceptional client experience in a remote setting.
🗣️🇪🇸 Spanish Required
🕒 3 days ago
Tier 1 Support Specialist providing support for the VA.gov Platform team. Responsible for troubleshooting, documenting incidents and resolving user issues while maintaining service stability.
🕒 4 days ago
1 - 10
Technical Customer Support Specialist providing high-quality support for enterprise customers using ElevenLabs' API and ElevenAgents platform. Diagnosing issues, improving products, and driving customer satisfaction in a global team environment.
🇺🇸 United States – Remote
💰 $19M Series A on 2023-06
⏳ Contract/Temporary
🟡 Mid-level
🟠 Senior
📞 Support Engineer
JavaScript
Python
Job not on LinkedIn
🕒 5 days ago
Job not on LinkedIn
Virtual Support Specialist at Stella Contracting, Inc. Providing administrative support to clients remotely in construction and contracting services.
Job not on LinkedIn
🕒 6 days ago
Job not on LinkedIn
Customer Support Specialist providing support in a remote call centre environment. Managing high call volumes while delivering a customer-focused experience with professionalism.
Job not on LinkedIn
🕒 July 10
Job not on LinkedIn
Remote Support Services Specialist assisting residents and property teams at Thrive Communities, providing professional support, organizing service requests, and maintaining accurate records.
🕒 July 10
Product Specialist responsible for medical sales objectives and managing multiple priorities in pharmaceutical territory. Establishing relationships with medical professionals to promote product benefits.
🕒 July 10
Product Support Specialist assisting e-commerce clients worldwide via live chat, calls, and emails. Aiding in business success by addressing technical issues and providing support.
+159 More Product Support Specialist Jobs Available!
The average salary for remote product support specialists is $71,910 per year. This is based on data from 180 job openings. Our advanced AI searches the internet for remote job openings and posts them on our website. We use the salary data from these job postings to calculate salary expectations.
Below is a breakdown of salary data by years of experience:
| Experience | Number of roles analyzed | Average Salary |
|---|---|---|
🟢 Junior Product Support Specialist (1-2 yrs) | 76 | $67,184 |
🟡 Mid-level Product Support Specialist (2-4 yrs) | 91 | $71,058 |
🟠 Senior Product Support Specialist (5-9 yrs) | 13 | $105,507 |
We analyzed 141 job listings in the last year and found it takes about 36 days for employers to close a job opening.
We reviewed 180 job postings and found the top 10 skills employers are asking for most often are:
You need strong communication and problem-solving skills, proficiency in customer service tools and software, and a good understanding of the products you support. Technical skills may also be required, depending on the product, along with patience and empathy when dealing with customers.
Typically, a high school diploma or equivalent is required, though an associate’s or bachelor’s degree in a related field can be beneficial. Previous experience in customer support or a similar role is often preferred, along with knowledge of the specific products.
Responsibilities include assisting customers with product issues, troubleshooting technical problems, providing product information, documenting support interactions, and working closely with development teams to address recurring issues. You may also need to train customers on product usage.
Benefits include flexible work hours, no commuting costs, a comfortable work environment, and the opportunity to work from anywhere. Additionally, remote positions often provide better work-life balance and access to a diverse range of customers and companies.
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