Remote Support Analyst Jobs

Search 341 work from home support analyst positions available worldwide. Your career in truly remote companies - apply today.

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Support Analyst
🌍 Your Location
💵 Minimum Salary
⚪️ Experience
341 Jobs
🆕 Date Added

21 minutes ago

CSG

5001 - 10000

Providing phone support as a Product Support Analyst for customer inquiries in the Customer Service department in India. Engaging with customers and assisting with technical support requests and compliance guidance.

1 hour ago

Support Technician providing IT support to a geographically diverse team at Palmetto Clean Technology. Responsible for managing technical issues and maintaining core systems for employees primarily in the Philippines.

Cloud

IT Support Technician

1 hour ago

Job not on LinkedIn

IT Support Technician providing first level assistance to users via phone, email, and Slack. Responsible for resolving user-reported issues and collaborating with higher-level support for complex problems.

🗣️🇪🇸 Spanish Required

iOS

Linux

Senior Support Analyst

7 hours ago

Job not on LinkedIn

Linx

1001 - 5000

Analista de Suporte Sr at Linx helping businesses with technology solutions in retail sector. Supporting Humanus/Linx People modules and ensuring high-quality customer support.

🗣️🇧🇷🇵🇹 Portuguese Required

10 hours ago

Help Desk Specialist providing remote technical support to Edward Jones branches. Diagnose and resolve technical issues ensuring exceptional support experience remote.

15 hours ago

Loan Support Analyst Sr. working remotely for PNC's Complex Loans Group, ensuring compliance in loan servicing operations. Responsibilities include monthly transaction processing and complex loan agreement analysis.

18 hours ago

Production Support Analyst providing technical support for enterprise financial solutions. Involves production support activities, incident management, and collaborating with assurance teams.

AWS

Azure

Cloud

Grafana

Kafka

Oracle

Splunk

Unix

23 hours ago

Job not on LinkedIn

Support Analyst providing operational excellence and data-driven insights in executive search at ZRG Partners. Collaborating with leadership on operational and project support in a fast-paced environment.

Yesterday

Support Technician role at Palmetto Clean Technology aiding customer technical issues for employees in the Philippines. Requires IT support knowledge and excellent customer service skills.

Support Specialist

Yesterday

Job not on LinkedIn

Support Specialist managing inbound support queries and onboarding for Alignerr team at Labelbox. Contributing to high-quality AI feedback through efficient workflow enhancements and problem resolution.

Yesterday

Support Engineer providing technical support for Label Studio software and resolving technical client issues. Collaborating with product and engineering teams to ensure seamless platform operation.

AWS

Cloud

EC2

JavaScript

Python

Yesterday

Deliver client-centric technical support for Candescent software products to both technical and non-technical users. Understand specific customer environments deeply for effective issue resolution.

Yesterday

Job not on LinkedIn

Support Analyst managing user requests and IT incidents involving technical issue resolution and system call tracking. Prioritizing tasks and providing remote assistance to users.

🗣️🇧🇷🇵🇹 Portuguese Required

Yesterday

Technical Support Specialist resolving issues efficiently and collaborating with global teams. Deel provides payroll and HR solutions for global teams.

🇪🇬 Egypt – Remote

💰 $50M Venture Round on 2022-05

⏰ Full Time

🟡 Mid-level

🟠 Senior

📞 Support Engineer

JavaScript

Node.js

Python

Splunk

SQL

Support Specialist

Yesterday

Job not on LinkedIn

Support Specialist managing inquiries in global employment services for fast-growing startup. Collaborating with clients and internal teams to resolve issues efficiently while ensuring quality service.

Support Specialist

Yesterday

Job not on LinkedIn

Support Specialist handling diverse inquiries in a centralized support system at RemoFirst. Collaborating with clients and internal teams to resolve issues efficiently.

Yesterday

Technical Support Specialist resolving customer technical issues while bridging the gap between frontline and engineering teams for Deel's global operations.

JavaScript

Node.js

Python

Splunk

SQL

IT Support Specialist

Yesterday

Job not on LinkedIn

IT Support Specialist providing customer and technical support in a remote role for clients. Handling API integrations and ensuring quality assurance for partner integrations.

Yesterday

Job not on LinkedIn

Loan Support Analyst managing compliance for commercial real estate loans at PNC; requires financial and analytical skills.

Yesterday

Customer Support Analyst providing first line support to FoodChain ID customers to ensure fast and concise responses. Collaborating with global teams to resolve issues and ensure customer success.

🗣️🇧🇷🇵🇹 Portuguese Required

Oracle

SQL

+322 More Support Analyst Jobs Available!

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Top Companies Hiring Remote Support Analysts

360Learning

Education • Productivity • SaaS

201 - 500

💰 $200M Private Equity Round on 2021-10

Job Openings

ASAAS

AR/VR • Media • eCommerce

501 - 1000

Job Openings

Allsup

B2C • Healthcare Insurance • Finance

501 - 1000

Job Openings

Americanflat

Retail • eCommerce • Home Goods

51 - 200

Job Openings

Bloom Equity Partners

Finance • B2B

11 - 50

Job Openings

C.H. Robinson

Transport • Supply Chain

10,000+ employees

Job Openings

Remote support analyst salary expectations

The average salary for remote support analysts is $71,741 per year. This is based on data from 970 job openings. Our advanced AI searches the internet for remote job openings and posts them on our website. We use the salary data from these job postings to calculate salary expectations.

Below is a breakdown of salary data by years of experience:

ExperienceNumber of roles analyzedAverage Salary

⚪️ Entry-level Support Analyst (0 yrs)

4$0

🟢 Junior Support Analyst (1-2 yrs)

364$66,770

🟡 Mid-level Support Analyst (2-4 yrs)

494$71,582

🟠 Senior Support Analyst (5-9 yrs)

105$90,360

🔴 Lead Support Analyst (10+ yrs)

3$145,000

How long does it take for companies to hire a remote support analyst?

We analyzed 756 job listings in the last year and found it takes about 33 days for employers to close a job opening.

The most in-demand skills for support analysts

We reviewed 970 job postings and found the top 10 skills employers are asking for most often are:

Technical support28.4%
Sql26.5%
Troubleshooting23.0%
Problem solving20.6%
Documentation19.1%
Customer service16.7%
Data analysis16.3%
Customer support14.0%
Communication13.2%
Microsoft office9.7%

Frequently asked questions

You need strong problem-solving skills, excellent communication abilities, and proficiency in various support tools and operating systems. Familiarity with troubleshooting techniques and customer service skills are essential, as well as the ability to work independently and manage time effectively.

Typically, a degree in information technology, computer science, or a related field is preferred. Relevant certifications such as CompTIA A+, ITIL, or Microsoft Certified are beneficial. Experience in a technical support role can also be advantageous.

Responsibilities include diagnosing and resolving user issues, providing technical support through various communication channels, maintaining documentation of support interactions, and assisting with software and hardware installations. You might also collaborate with IT teams to improve systems and processes.

Benefits include flexible work arrangements, reduced commuting, the ability to work in a comfortable environment, and potential for a better work-life balance. Remote Support Analysts also gain exposure to various technologies and can collaborate with diverse teams globally.

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Frequently asked questions

We use powerful scraping tech to scan the internet daily for thousands of remote jobs. It operates 24/7 and costs us to operate, so we charge for access to keep the site running.

Of course! You can cancel your subscription at any time with no hidden fees or penalties. Once canceled, you'll still have access until the end of your current billing period.

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New jobs are constantly being posted. We check each company website multiple times a day to ensure we have the most up-to-date job listings.

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Remote Rocketship is a solo project by me, Lior Neu-ner. I built this website for my wife when she was looking for a job! She was having a hard time finding remote jobs, so I decided to build her a tool that would search the internet for her.

Why I created Remote Rocketship

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