21 minutes ago
5001 - 10000
Providing phone support as a Product Support Analyst for customer inquiries in the Customer Service department in India. Engaging with customers and assisting with technical support requests and compliance guidance.
1 hour ago
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Cloud
1 hour ago
IT Support Technician providing first level assistance to users via phone, email, and Slack. Responsible for resolving user-reported issues and collaborating with higher-level support for complex problems.
🗣️🇪🇸 Spanish Required
iOS
Linux
7 hours ago
1001 - 5000
Analista de Suporte Sr at Linx helping businesses with technology solutions in retail sector. Supporting Humanus/Linx People modules and ensuring high-quality customer support.
🗣️🇧🇷🇵🇹 Portuguese Required
10 hours ago
Help Desk Specialist providing remote technical support to Edward Jones branches. Diagnose and resolve technical issues ensuring exceptional support experience remote.
15 hours ago
Loan Support Analyst Sr. working remotely for PNC's Complex Loans Group, ensuring compliance in loan servicing operations. Responsibilities include monthly transaction processing and complex loan agreement analysis.
18 hours ago
Production Support Analyst providing technical support for enterprise financial solutions. Involves production support activities, incident management, and collaborating with assurance teams.
AWS
Azure
Cloud
Grafana
Kafka
Oracle
Splunk
Unix
23 hours ago
Support Analyst providing operational excellence and data-driven insights in executive search at ZRG Partners. Collaborating with leadership on operational and project support in a fast-paced environment.
Yesterday
Support Technician role at Palmetto Clean Technology aiding customer technical issues for employees in the Philippines. Requires IT support knowledge and excellent customer service skills.
Yesterday
Support Specialist managing inbound support queries and onboarding for Alignerr team at Labelbox. Contributing to high-quality AI feedback through efficient workflow enhancements and problem resolution.
Yesterday
Support Engineer providing technical support for Label Studio software and resolving technical client issues. Collaborating with product and engineering teams to ensure seamless platform operation.
AWS
Cloud
EC2
JavaScript
Python
Yesterday
Deliver client-centric technical support for Candescent software products to both technical and non-technical users. Understand specific customer environments deeply for effective issue resolution.
Yesterday
Support Analyst managing user requests and IT incidents involving technical issue resolution and system call tracking. Prioritizing tasks and providing remote assistance to users.
🗣️🇧🇷🇵🇹 Portuguese Required
Yesterday
Technical Support Specialist resolving issues efficiently and collaborating with global teams. Deel provides payroll and HR solutions for global teams.
JavaScript
Node.js
Python
Splunk
SQL
Yesterday
Support Specialist managing inquiries in global employment services for fast-growing startup. Collaborating with clients and internal teams to resolve issues efficiently while ensuring quality service.
Yesterday
Support Specialist handling diverse inquiries in a centralized support system at RemoFirst. Collaborating with clients and internal teams to resolve issues efficiently.
Yesterday
Technical Support Specialist resolving customer technical issues while bridging the gap between frontline and engineering teams for Deel's global operations.
🇵🇭 Philippines – Remote
💰 $50M Venture Round on 2022-05
⏰ Full Time
🟡 Mid-level
🟠 Senior
📞 Support Engineer
JavaScript
Node.js
Python
Splunk
SQL
Yesterday
IT Support Specialist providing customer and technical support in a remote role for clients. Handling API integrations and ensuring quality assurance for partner integrations.
Yesterday
Loan Support Analyst managing compliance for commercial real estate loans at PNC; requires financial and analytical skills.
🏈 Alabama – Remote
🌪️ Kansas – Remote
+4 more states
💵 $34k - $76.2k / year
⏰ Full Time
🟢 Junior
🟡 Mid-level
📞 Support Engineer
🦅 H1B Visa Sponsor
Yesterday
Customer Support Analyst providing first line support to FoodChain ID customers to ensure fast and concise responses. Collaborating with global teams to resolve issues and ensure customer success.
🗣️🇧🇷🇵🇹 Portuguese Required
Oracle
SQL
+322 More Support Analyst Jobs Available!

Education • Productivity • SaaS
201 - 500
💰 $200M Private Equity Round on 2021-10
The average salary for remote support analysts is $71,741 per year. This is based on data from 970 job openings. Our advanced AI searches the internet for remote job openings and posts them on our website. We use the salary data from these job postings to calculate salary expectations.
Below is a breakdown of salary data by years of experience:
| Experience | Number of roles analyzed | Average Salary |
|---|---|---|
⚪️ Entry-level Support Analyst (0 yrs) | 4 | $0 |
🟢 Junior Support Analyst (1-2 yrs) | 364 | $66,770 |
🟡 Mid-level Support Analyst (2-4 yrs) | 494 | $71,582 |
🟠 Senior Support Analyst (5-9 yrs) | 105 | $90,360 |
🔴 Lead Support Analyst (10+ yrs) | 3 | $145,000 |
We analyzed 756 job listings in the last year and found it takes about 33 days for employers to close a job opening.
We reviewed 970 job postings and found the top 10 skills employers are asking for most often are:
You need strong problem-solving skills, excellent communication abilities, and proficiency in various support tools and operating systems. Familiarity with troubleshooting techniques and customer service skills are essential, as well as the ability to work independently and manage time effectively.
Typically, a degree in information technology, computer science, or a related field is preferred. Relevant certifications such as CompTIA A+, ITIL, or Microsoft Certified are beneficial. Experience in a technical support role can also be advantageous.
Responsibilities include diagnosing and resolving user issues, providing technical support through various communication channels, maintaining documentation of support interactions, and assisting with software and hardware installations. You might also collaborate with IT teams to improve systems and processes.
Benefits include flexible work arrangements, reduced commuting, the ability to work in a comfortable environment, and potential for a better work-life balance. Remote Support Analysts also gain exposure to various technologies and can collaborate with diverse teams globally.
We use powerful scraping tech to scan the internet daily for thousands of remote jobs. It operates 24/7 and costs us to operate, so we charge for access to keep the site running.
Of course! You can cancel your subscription at any time with no hidden fees or penalties. Once canceled, you'll still have access until the end of your current billing period.
Other job boards only have jobs from companies that pay to post. This means that you miss out on jobs from companies that don't want to pay. On the other hand, Remote Rocketship scrapes the internet for jobs and doesn't accept payments from companies. This means we have thousands of more jobs!
New jobs are constantly being posted. We check each company website multiple times a day to ensure we have the most up-to-date job listings.
Yes! We're always looking to expand our listings and appreciate any suggestions from our community. Just send an email to Support@remoterocketship.com. I read every request.
Remote Rocketship is a solo project by me, Lior Neu-ner. I built this website for my wife when she was looking for a job! She was having a hard time finding remote jobs, so I decided to build her a tool that would search the internet for her.