Remote Technical Support Engineer Jobs
Search 496 work from home technical support engineer positions available worldwide. Your career in truly remote companies - apply today.
3 hours ago
Job not on LinkedIn
Support Technician handling customer calls and troubleshooting issues with dental software remotely. Educating customers on software use for improved productivity.
🐻 Alaska – Remote
+10 more states
💵 $40k - $45k / year
⏰ Full Time
🟡 Mid-level
🟠 Senior
📞 Support Engineer
4 hours ago
Senior Customer Support Engineer handling customer support and CDN configurations for Fastly, a leading edge cloud platform company. Collaborating with engineering and sales teams for optimal customer advocacy.
🗣️🇯🇵 Japanese Required
5 hours ago
Seeq Corporation
51 - 200
Software Support Engineer at Seeq troubleshooting software installation and cloud deployment issues for customers. Collaborating with product development to enhance customer satisfaction.
AWS
Azure
Cloud
Firewalls
Linux
5 hours ago
Job not on LinkedIn
Technical Support Engineer providing remote technical support for software and hardware issues to customers. Collaborate with teams to resolve complex issues and document interactions in Zendesk.
🗣️🇪🇸 Spanish Required
8 hours ago
IT Support Technician providing first level assistance to users via phone, email, and Slack. Responsible for resolving user-reported issues and collaborating with higher-level support for complex problems.
🗣️🇪🇸 Spanish Required
iOS
Linux
13 hours ago
Job not on LinkedIn
Support Engineer at Phaselab assisting UK and Europe customers with an eDiscovery platform. Reporting to the CEO and partaking in customer onboarding and training.
14 hours ago
Job not on LinkedIn
Linx
1001 - 5000
Analista de Suporte Sr at Linx helping businesses with technology solutions in retail sector. Supporting Humanus/Linx People modules and ensuring high-quality customer support.
🗣️🇧🇷🇵🇹 Portuguese Required
Yesterday
Job not on LinkedIn
Technical Customer Support Agent providing first and second-level support for clients via phone and email. Working with internal resources to identify and resolve client issues.
Yesterday
Job not on LinkedIn
Tier 2 Technical Support Specialist providing IT support services for credit unions at Pure IT. Troubleshooting technical issues and maintaining software environments with a collaborative approach.
Cloud
Firewalls
VMware
Yesterday
Job not on LinkedIn
Support Specialist managing inbound support queries and onboarding for Alignerr team at Labelbox. Contributing to high-quality AI feedback through efficient workflow enhancements and problem resolution.
Yesterday
Support Engineer providing technical support for Label Studio software and resolving technical client issues. Collaborating with product and engineering teams to ensure seamless platform operation.
AWS
Cloud
EC2
JavaScript
Python
Yesterday
Job not on LinkedIn
Support Engineer managing technical investigations and diagnostics within Memed’s microservices architecture. Ensuring platform stability and facilitating external integrations.
Docker
Grafana
Java
JavaScript
Linux
Node.js
Python
SQL
Yesterday
Deliver client-centric technical support for Candescent software products to both technical and non-technical users. Understand specific customer environments deeply for effective issue resolution.
Yesterday
Job not on LinkedIn
Technical Solutions Engineer deploying and supporting Maltego solutions for strategic customers, focusing on secure and scalable architectures. Act as a trusted advisor throughout complex projects.
🗣️🇩🇪 German Required
Cloud
Cyber Security
Distributed Systems
Python
Yesterday
Technical Support Specialist resolving issues efficiently and collaborating with global teams. Deel provides payroll and HR solutions for global teams.
JavaScript
Node.js
Python
Splunk
SQL
Yesterday
Job not on LinkedIn
Support Specialist handling diverse inquiries in a centralized support system at RemoFirst. Collaborating with clients and internal teams to resolve issues efficiently.
Yesterday
Job not on LinkedIn
Support Specialist managing inquiries in global employment services for fast-growing startup. Collaborating with clients and internal teams to resolve issues efficiently while ensuring quality service.
Yesterday
Technical Support Engineer providing support to ClickHouse users, customers, and prospects in the EMEA region. Collaborating with various teams to improve customer engagement and solutions.
🗣️🇫🇷 French Required
Cloud
Distributed Systems
SQL
Go
Yesterday
Technical Support Engineer providing support for ClickHouse users in EMEA. Engaging with customers through various communication channels for problem resolution and guidance.
Cloud
Distributed Systems
SQL
Go
Yesterday
Technical Support Specialist resolving customer technical issues while bridging the gap between frontline and engineering teams for Deel's global operations.
🇵🇭 Philippines – Remote
💰 $50M Venture Round on 2022-05
⏰ Full Time
🟡 Mid-level
🟠 Senior
📞 Support Engineer
JavaScript
Node.js
Python
Splunk
SQL
+477 More Technical Support Engineer Jobs Available!
Top Companies Hiring Remote Technical Support Engineers
Remote technical support engineer salary expectations
The average salary for remote technical support engineers is $96,498 per year. This is based on data from 1,169 job openings. Our advanced AI searches the internet for remote job openings and posts them on our website. We use the salary data from these job postings to calculate salary expectations.
Below is a breakdown of salary data by years of experience:
| Experience | Number of roles analyzed | Average Salary |
|---|---|---|
⚪️ Entry-level Technical Support Engineer (0 yrs) | 3 | $0 |
🟢 Junior Technical Support Engineer (1-2 yrs) | 316 | $77,789 |
🟡 Mid-level Technical Support Engineer (2-4 yrs) | 596 | $98,853 |
🟠 Senior Technical Support Engineer (5-9 yrs) | 238 | $114,314 |
🔴 Lead Technical Support Engineer (10+ yrs) | 16 | $131,396 |
How long does it take for companies to hire a remote technical support engineer?
We analyzed 938 job listings in the last year and found it takes about 43 days for employers to close a job opening.
The most in-demand skills for technical support engineers
We reviewed 1,169 job postings and found the top 10 skills employers are asking for most often are:
Frequently asked questions
You need strong troubleshooting skills, technical knowledge of hardware and software, excellent communication skills, and proficiency in remote support tools. Problem-solving and customer service skills are also crucial.
Typically, a degree in computer science, information technology, or a related field is preferred. Relevant certifications (like CompTIA A+, ITIL, or Microsoft certifications) and experience in technical support roles can be advantageous.
Responsibilities include providing technical assistance to users, diagnosing software and hardware issues, troubleshooting network problems, documenting support requests, and escalating complex issues to senior engineers. You'll also need to maintain records of user interactions.
Benefits include flexible work hours, the ability to work from any location, a better work-life balance, and reduced commuting costs. Remote work allows for a diverse range of clients and opportunities for skill development in various technologies.
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Frequently asked questions
We use powerful scraping tech to scan the internet daily for thousands of remote jobs. It operates 24/7 and costs us to operate, so we charge for access to keep the site running.
Of course! You can cancel your subscription at any time with no hidden fees or penalties. Once canceled, you'll still have access until the end of your current billing period.
Other job boards only have jobs from companies that pay to post. This means that you miss out on jobs from companies that don't want to pay. On the other hand, Remote Rocketship scrapes the internet for jobs and doesn't accept payments from companies. This means we have thousands of more jobs!
New jobs are constantly being posted. We check each company website multiple times a day to ensure we have the most up-to-date job listings.
Yes! We're always looking to expand our listings and appreciate any suggestions from our community. Just send an email to Support@remoterocketship.com. I read every request.
Remote Rocketship is a solo project by me, Lior Neu-ner. I built this website for my wife when she was looking for a job! She was having a hard time finding remote jobs, so I decided to build her a tool that would search the internet for her.