Selected: ⨠Technical Support Representative.
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Selected: đ Date Added.
đĽ 5 hours ago
Technical Support Specialist troubleshooting Higher Logic's cloud-based engagement and community software. Investigating customer issues through support channels, diagnostics, documentation, and AI-assisted tools.
đşđ¸ United States â Remote
đ° $55M Private Equity Round on 2016-09
â° Full Time
đ˘ Junior
đĄ Mid-level
đť IT Support
đŤđ¨âđ No degree required
đť Ghost score 10%
đĽ 5 hours ago
Multilingual customer support agent supporting European businesses via email, chat, and phone. Delivering AI-enhanced customer experiences across international projects.
đŠđŞ Germany â Remote
âą Part Time
đĄ Mid-level
đ Senior
đ Customer Support
đť Ghost score 15%
đĽ 7 hours ago
Support Specialist resolving general, billing, and technical tickets for Moxieâs platform serving aesthetic practices. Improving triage, documentation, AI-assisted support, and escalation processes.
đľđ Philippines â Remote
đľ $8 - $10 / hour
â° Full Time
đĄ Mid-level
đ Senior
đ Customer Support
đť Ghost score 0%
đĽ 8 hours ago
Customer Support Specialist supporting startup users across chat, email, and phone. Resolving account issues and improving Mercuryâs fintech support operations.
đ California, New York, +1 more states â Remote
đľ $43.3k - $58.4k / year
â° Full Time
đ˘ Junior
đĄ Mid-level
đ Customer Support
đŤđ¨âđ No degree required
đŚ H1B Visa Sponsor
đť Ghost score 0%
đĽ 12 hours ago
Technical Support Representative II providing advanced technical support and troubleshooting for SupportNinja customers. Delivering CRM-documented solutions remotely from the Philippines.
đľđ Philippines â Remote
đ° $500k Seed Round - SupportNinja on 2015-04
â° Full Time
đ˘ Junior
đ Support Engineer
đŤđ¨âđ No degree required
đť Ghost score 10%
đĽ 13 hours ago
Technical Support Representative II troubleshooting complex customer technology issues for SupportNinja. Delivering CRM-documented solutions and support while working remotely from the Philippines.
đľđ Philippines â Remote
đ° Private Equity Round on 2021-02
â° Full Time
đ˘ Junior
đ Support Engineer
đŤđ¨âđ No degree required
đť Ghost score 10%
đĽ 17 hours ago
Customer Support Representative providing technical support for PBS automotive dealership software. Troubleshooting customer issues via email, SMS, and phone while documenting solutions in Salesforce.
đşđ¸ United States â Remote
đľ $21 - $23 / hour
â° Full Time
đĄ Mid-level
đ Senior
đ Customer Support
đť Ghost score 0%
đĽ 22 hours ago
Technical Support Engineer troubleshooting APIs, connectors, and data integrations for Airbyte, an AI-agent data platform. Supporting customers and shaping product improvements remotely in Canada.
đ¨đŚ Canada â Remote
đľ CA$89k - CA$105k / year
đ° $150M Series B - Airbyte on 2021-12
â° Full Time
đĄ Mid-level
đ Senior
đ Support Engineer
đť Ghost score 0%
đ Yesterday
Remote Technical Support Engineer supporting Nihon Kohdenâs biomedical devices and patient monitoring systems. Troubleshooting hardware, software, Windows, and network issues for healthcare customers.
đşđ¸ United States â Remote
đľ $27 - $36 / hour
â° Full Time
đ˘ Junior
đĄ Mid-level
đ Support Engineer
đŚ H1B Visa Sponsor
đť Ghost score 0%
đ Yesterday
Technical Support Specialist supporting Mogliâs cloud-based Salesforce SMS and WhatsApp application. Troubleshooting client issues, configuring automations, and coordinating product support remotely.
đşđ¸ United States â Remote
đľ $60k - $70k / year
â° Full Time
đ˘ Junior
đĄ Mid-level
đť IT Support
đŤđ¨âđ No degree required
đť Ghost score 0%
đ Yesterday
Service Representative handling customer calls, order changes, replacements, cancellations, and fulfillment issues. Supporting Porchâs home-services software and insurance platform while working remotely from India.
đŽđł India â Remote
đľ âš225k - âš450k / year
â° Full Time
đ˘ Junior
đĄ Mid-level
⨠Representative
đŤđ¨âđ No degree required
đť Ghost score 20%
đ Yesterday
Remote Support Specialist troubleshooting and programming customer building automation systems for Trane Technologies. Supporting field technicians and optimizing energy conservation for sustainable climate solutions.
đ Michigan â Remote
đľ $21 - $65 / hour
â° Full Time
đĄ Mid-level
đ Senior
đ Customer Support
đť Ghost score 0%
đ Yesterday
Customer Support Agent handling player issues across email, chat, and phone for B2Spinâs free-to-play social casino products. Resolving escalations and turning feedback into product improvements.
đ Bulgaria, Romania, +2 more countries â Remote
â° Full Time
đĄ Mid-level
đ Senior
đ Customer Support
đť Ghost score 10%
đ Yesterday
Remote support agent troubleshooting BD medical instrumentation for Watersâ life-sciences technology business. Resolving complex equipment issues through phone, email, chat, and diagnostic tools.
đŠđŞ Germany â Remote
đľ âŹ65k - âŹ99.1k / year
đ° $24M Grant on 2020-07
â° Full Time
đ˘ Junior
đĄ Mid-level
đ Customer Support
đť Ghost score 0%
đŁď¸đŠđŞ German Required
đŁď¸đľđą Polish Required
đ Yesterday
Technical Support Representative II providing advanced technical troubleshooting and customer service for SupportNinja. Resolving product and systems issues remotely from the Philippines.
đľđ Philippines â Remote
đ° Private Equity Round on 2021-02
â° Full Time
đ˘ Junior
đĄ Mid-level
đ Support Engineer
đŤđ¨âđ No degree required
đť Ghost score 10%
đ Yesterday
Customer support specialist for Pizza LucĂŠ, a Minneapolis restaurant brand, handling remote customer orders, deliveries, complaints, and menu questions. Resolving issues across phone, email, and live chat.
âď¸ Minnesota â Remote
đľ $25 - $35 / hour
â° Full Time
đĄ Mid-level
đ Senior
đ Customer Support
đť Ghost score 0%
đ Yesterday
Customer Support Specialist troubleshooting acquiring and payment gateway issues for COLIBIX ONE, an AI-powered fintech payments company. Providing technical support, diagnostics, escalation, and client guidance.
đ Georgia, Poland, +3 more countries â Remote
âł Contract/Temporary
đ˘ Junior
đ Customer Support
đŤđ¨âđ No degree required
đť Ghost score 14%
đŁď¸đˇđş Russian Required
đ Yesterday
Technical Support Associate providing Tier 2 support for LRNâs ethics and compliance LMS platform. Resolving customer issues via Zendesk, email, chat, and phone while meeting SLA and KPI targets.
đľđ Philippines â Remote
đ° Venture Round on 2018-12
â° Full Time
đ˘ Junior
đĄ Mid-level
đ Support Engineer
đť Ghost score 11%
đ Yesterday
Technical Customer Support Specialist resolving complex escalations for Accruent, a provider of built-environment management software. Improving root-cause analysis, knowledge resources, and L1 support quality.
đ§đˇ Brazil â Remote
đ° Post-IPO Equity on 2020-03
â° Full Time
đ˘ Junior
đĄ Mid-level
đť IT Support
đŤđ¨âđ No degree required
đť Ghost score 10%
đ 2 days ago
German-speaking customer support managing German property ownersâ real-estate portfolios remotely. Handling damage claims, tenant inquiries, lettings, and owner requests without sales duties.
đŠđŞ Germany â Remote
â° Full Time
đĄ Mid-level
đ Senior
đ Customer Support
đť Ghost score 25%
đŁď¸đŠđŞ German Required
+492 More Technical Support Representative Jobs Available!
The average salary for remote technical support representatives is $66,532 per year. This is based on data from 211 job openings. Our advanced AI searches the internet for remote job openings and posts them on our website. We use the salary data from these job postings to calculate salary expectations.
Below is a breakdown of salary data by years of experience:
| Experience | Number of roles analyzed | Average Salary |
|---|---|---|
đ˘ Junior Technical Support Representative (1-2 yrs) | 113 | $60,592 |
đĄ Mid-level Technical Support Representative (2-4 yrs) | 78 | $70,981 |
đ Senior Technical Support Representative (5-9 yrs) | 20 | $82,738 |
We analyzed 169 job listings in the last year and found it takes about 37 days for employers to close a job opening.
We reviewed 213 job postings and found the top 10 skills employers are asking for most often are:
You need strong communication skills, problem-solving abilities, technical knowledge related to the products or services, and proficiency with support software and tools. Patience and empathy are also essential for dealing with customers.
Typically, a high school diploma or equivalent is required, but many positions may prefer an associate's or bachelor's degree. Relevant experience in IT or customer support can be beneficial, and certifications in IT support or related fields may enhance your qualifications.
Responsibilities include assisting customers with inquiries or technical issues, troubleshooting problems, documenting support interactions, providing timely resolutions, and collaborating with technical teams to improve service quality.
Benefits include flexible work schedules, the ability to work from home, reduced commuting time, and opportunities for career growth. Remote work can also lead to increased job satisfaction and a better work-life balance.
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