🔥 5 hours ago
Technical Support Representative providing technical support to customers across the United States. Troubleshooting Windows PCs and networking issues remotely in a collaborative environment.
🎸 Tennessee – Remote
💵 $17 - $18 / hour
💰 $190M Debt Financing - Uniguest on 2021-06
⏰ Full Time
🟡 Mid-level
🟠 Senior
📞 Support Engineer
Linux
MacOS
🔥 7 hours ago
Customer Support Operator engaging with customers and solving their queries. Responding professionally and analyzing issues while documenting interactions and collaborating with teams.
🌏 Anywhere in the World
💰 $30M Series B - Sumsub on 2022-12
⏰ Full Time
🟢 Junior
💝 Customer Support
🚫👨🎓 No degree required
🔥 14 hours ago
51 - 200
Technical Support Specialist onboarding new clients and helping them integrate payment methods. Investigating incidents and collaborating with teams to resolve merchant issues in the fintech industry.
AWS
ElasticSearch
🔥 14 hours ago
Providing IT support to customers and managing product implementation services remotely. Collaborating to improve team performance in a tech-focused company.
🗣️🇪🇸 Spanish Required
🔥 15 hours ago
Providing technical support for a range of products across our brand portfolio. Resolving software and hardware issues via phone, email, and remote support tools.
AWS
Azure
Cloud
SQL
🔥 16 hours ago
11 - 50
Customer Support Technical Specialist supporting software and hardware issues for fintech products. Ensuring high customer satisfaction through effective case management and collaboration with teams.
AWS
Azure
Cloud
SQL
🔥 17 hours ago
Customer Support Technical Specialist offering technical assistance across brands in a fintech company. Managing customer inquiries and collaborating with development teams for software resolutions.
AWS
Azure
Cloud
SQL
🔥 17 hours ago
Customer Support Associate for high-quality support of a complex software platform in residential communities. Handling customer inquiries and technical support through phone and email as a remote role.
🔥 17 hours ago
Technical Support Specialist resolving tier 1 technical issues while collaborating with internal teams at Payabli. Taking ownership of issues and ensuring customer satisfaction through effective communication.
🇺🇸 United States – Remote
💰 $36M Series B - Payabli on 2025-06
⏰ Full Time
🟢 Junior
🟡 Mid-level
📞 Support Engineer
🚫👨🎓 No degree required
🔥 19 hours ago
Support Specialist providing client-facing technical assistance for a healthcare technology company. Resolve Tier I issues via email, chat, and phone communication within scheduled hours.
🇺🇸 United States – Remote
💵 $60k - $75k / year
💰 $10.4M Series A on 2021-06
⏰ Full Time
🟡 Mid-level
🟠 Senior
💝 Customer Support
🔥 19 hours ago
Product Support Associate focusing on customer inquiries and technical support in the tax and accounting industry for a leading company. Collaborating with teams for product improvements and issue resolution.
🚗 Michigan – Remote
💵 $36.8k - $68.3k / year
⏰ Full Time
🟢 Junior
💝 Customer Support
🚫👨🎓 No degree required
🦅 H1B Visa Sponsor
🔥 22 hours ago
Technical Support Specialist providing customer service and resolving inquiries for Radicle Health. Collaborating with cross-functional teams to ensure high customer satisfaction and effective communication.
🇺🇸 United States – Remote
💵 $55k - $65k / year
⏰ Full Time
🟢 Junior
🟡 Mid-level
📞 Support Engineer
🚫👨🎓 No degree required
JavaScript
SQL
🔥 22 hours ago
Customer Support Specialist delivering exceptional support for Fiscal.ai's financial data platform. Acting as the first point of contact for customers while troubleshooting issues across various channels.
🕒 Yesterday
Technical Support Engineer providing support for BeyondTrust products, managing customer communications, and troubleshooting technical issues. Collaborating with Engineering and Sales teams to resolve product-related inquiries.
🇬🇧 United Kingdom – Remote
💰 Private Equity Round on 2021-05
⏰ Full Time
🟡 Mid-level
🟠 Senior
📞 Support Engineer
🕒 Yesterday
Customer Technical Support Representative responsible for assisting zyBooks’ student and instructor users via email. Troubleshooting users' issues and helping with their accounts.
⚔️ Virginia – Remote
💵 $16 - $23 / hour
⏱ Part Time
🟡 Mid-level
🟠 Senior
📞 Support Engineer
🦅 H1B Visa Sponsor
JavaScript
MySQL
🕒 Yesterday
Customer Support Representative assisting students and instructors with troubleshooting and inquiries. Managing high-volume tickets via email and supporting features, improving customer workflows.
⚔️ Virginia – Remote
💵 $46.4k - $66.4k / year
⏰ Full Time
🟡 Mid-level
🟠 Senior
💝 Customer Support
🦅 H1B Visa Sponsor
🕒 Yesterday
Support Specialist providing technical support via inbound and outbound calls regarding software and equipment inquiries. Engaging customers with solutions while documenting their requests in the system.
⛰️ Colorado – Remote
💵 $16 - $22 / hour
⏰ Full Time
🟢 Junior
🟡 Mid-level
💝 Customer Support
🚫👨🎓 No degree required
🕒 Yesterday
Technical Service Representative providing remote support for U.S.-based customers using LinenMaster and Alliant Systems platforms. Troubleshooting software issues and ensuring excellent customer experience.
🕒 Yesterday
Technical Customer Support Specialist providing first-line support for a healthcare AI platform. Resolving issues via Zendesk for clinicians, staff, and admins while ensuring user satisfaction.
The average salary for remote technical support representatives is $65,356 per year. This is based on data from 191 job openings. Our advanced AI searches the internet for remote job openings and posts them on our website. We use the salary data from these job postings to calculate salary expectations.
Below is a breakdown of salary data by years of experience:
| Experience | Number of roles analyzed | Average Salary |
|---|---|---|
⚪️ Entry-level Technical Support Representative (0 yrs) | 2 | $0 |
🟢 Junior Technical Support Representative (1-2 yrs) | 106 | $60,411 |
🟡 Mid-level Technical Support Representative (2-4 yrs) | 60 | $71,341 |
🟠 Senior Technical Support Representative (5-9 yrs) | 23 | $78,214 |
We analyzed 160 job listings in the last year and found it takes about 37 days for employers to close a job opening.
We reviewed 191 job postings and found the top 10 skills employers are asking for most often are:
You need strong communication skills, problem-solving abilities, technical knowledge related to the products or services, and proficiency with support software and tools. Patience and empathy are also essential for dealing with customers.
Typically, a high school diploma or equivalent is required, but many positions may prefer an associate's or bachelor's degree. Relevant experience in IT or customer support can be beneficial, and certifications in IT support or related fields may enhance your qualifications.
Responsibilities include assisting customers with inquiries or technical issues, troubleshooting problems, documenting support interactions, providing timely resolutions, and collaborating with technical teams to improve service quality.
Benefits include flexible work schedules, the ability to work from home, reduced commuting time, and opportunities for career growth. Remote work can also lead to increased job satisfaction and a better work-life balance.
We scan the internet everyday and find jobs not posted on LinkedIn or other job boards.
We find jobs as soon as they're posted, so you can apply before everyone else.
Most members hear back within the first week
We find jobs other job boards miss.