
201 - 500 employees
🤝 B2B
🎯 Recruiter
☁️ SaaS
B2B • Recruitment • SaaS
Compass Experience Labs is a company specializing in enhancing customer experiences through tailored solutions that drive customer loyalty and business growth. They integrate seamlessly with existing business systems to optimize customer interactions, offering 24/7 customer support, loyalty optimization, and systems optimization. Compass also provides recruitment optimization services through their end-to-end Recruitment Process Outsourcing (RPO) solutions. The company is committed to helping businesses achieve sustainable growth by improving customer satisfaction rates and conversion rates. They work across various industries, including subscription box services, apparel, and food & beverage, to deliver customized customer care strategies.
🕒 July 3
Global Head of HR leading HR operations for a distributed hourly workforce across the US, LatAm, and the Philippines. Focusing on talent strategy, compliance, and culture in a remote environment.
🕒 June 5
Customer Service Associate at Compass Experience Labs handling customer inquiries via phone, email, chat, and social media. Creating memorable service interactions and collaborating with team members for insights.
🕒 May 15
IT Operations Manager at Compass Experience Labs overseeing IT support call center operations. Leading teams to meet client expectations and improve service delivery.
🕒 April 13
Senior Internal Accountant managing financial complexities and ensuring compliance in global BPO operations. Overseeing billing, audits, and partnering with local accounting teams.
🕒 April 13
IT Technical Support Representative providing technical support for store devices and systems. Act as the primary point of contact for U.S.-based employees of a Quick Service Mexican Grill.
🕒 April 13
Technical Support Representative providing troubleshooting support for U.S. based Quick Service Grill employees. Handling POS systems and customer inquiries in a fully remote setup.
🇭🇳 Honduras – Remote
⏳ Contract/Temporary
🟢 Junior
🟡 Mid-level
📞 Support Engineer
🚫👨🎓 No degree required
🕒 April 13
Bilingual Employee Service Center Specialist providing HR support remotely for a fast casual restaurant chain. Engaging with employees on various HR inquiries through multiple channels.
🗣️🇪🇸 Spanish Required
🕒 April 13
Program Lead at Compass Experience Labs overseeing multiple client accounts to ensure success and performance. Guiding teams and clients through effective communication and management strategies.