
201 - 500 employees
💼 Consulting
🍽️ Food & Beverage
📦 Logistics
Consulting • Food & Beverage • Logistics
Compass Experience Labs is a company specializing in enhancing customer experiences through tailored solutions that drive customer loyalty and business growth. They integrate seamlessly with existing business systems to optimize customer interactions, offering 24/7 customer support, loyalty optimization, and systems optimization. Compass also provides recruitment optimization services through their end-to-end Recruitment Process Outsourcing (RPO) solutions. The company is committed to helping businesses achieve sustainable growth by improving customer satisfaction rates and conversion rates. They work across various industries, including subscription box services, apparel, and food & beverage, to deliver customized customer care strategies.
Selected: 🆕 Date Added.
🔥 22 minutes ago
Chief of Staff driving CEO priorities, cross-functional execution, and global alignment. Supporting Compass Experience Labs’ remote BPO and customer-experience operations across worldwide teams.
🕒 September 30
IT Support Associate remotely supporting POS, network, and systems for a Quick Service Mexican Grill’s U.S.-based employees. Documenting incidents and resolving technical issues through voice and back-office support.
🇵🇭 Philippines – Remote
⏰ Full Time
🟢 Junior
🟡 Mid-level
💻 IT Support
🚫👨🎓 No degree required
👻 Ghost score 12%
🕒 September 19
Outbound Call Center Team Lead overseeing remote outreach agents for Compass Experience Labs’ digital health rewards campaign. Coaching performance, ensuring HIPAA compliance, and driving mobile app registrations.
🕒 September 19
Senior sales executive owning full-cycle BPO and CX solution sales. Driving new revenue through prospecting, consultative selling, negotiation, and closing.
🕒 September 19
Customer Service Team Leader guiding remote support teams for a growing specialty coffee and beverage retailer. Coaching associates, managing KPIs, and elevating customer experiences.
🕒 September 19
Customer Service Associate supporting customers of a growing specialty coffee and beverage retailer. Resolving inquiries across phone, chat, and email for Compass Experience Labs’ BPO team.
🏈 Alabama, Florida, +7 more states – Remote
⏰ Full Time
🟢 Junior
🟡 Mid-level
💝 Customer Support
🚫👨🎓 No degree required
👻 Ghost score 12%
🕒 September 19
Outbound healthcare call agent promoting wellness benefits and mobile app adoption for Compass Experience Labs, a customer-experience BPO. Guiding existing members through app registration while maintaining HIPAA compliance.
🏈 Ohio – Remote
💵 $16 / hour
⏰ Full Time
🟢 Junior
🟡 Mid-level
📞 Call Center Representative
🚫👨🎓 No degree required
👻 Ghost score 2%
🕒 September 18
Outbound Call Center Agent promoting mobile wellness apps to existing healthcare members. Guiding downloads, registrations, and adoption for Compass Experience Labs’ customer-experience BPO clients.
🇺🇸 United States – Remote
💵 $16 / hour
⏰ Full Time
🟢 Junior
🟡 Mid-level
📞 Call Center Representative
🚫👨🎓 No degree required
👻 Ghost score 2%
🕒 September 9
Customer Service Team Leader leading customer support teams for a growing specialty coffee and beverage retailer. Coaching associates, managing KPIs, and resolving escalated customer concerns.
🕒 September 9
Remote Customer Service Associate supporting customers of a growing specialty coffee and beverage retail company. Handling inquiries, orders, accounts, and concerns across phone, chat, and email.
🇺🇸 United States – Remote
⏰ Full Time
🟢 Junior
🟡 Mid-level
💝 Customer Support
🚫👨🎓 No degree required
👻 Ghost score 12%
🕒 September 7
Remote Customer Service Associate supporting customers of a growing U.S. specialty coffee and beverage retailer. Handling phone, chat, email, orders, accounts, and issue resolution.
🇲🇽 Mexico – Remote
⏰ Full Time
🟢 Junior
🟡 Mid-level
💝 Customer Support
🚫👨🎓 No degree required
👻 Ghost score 12%
🕒 September 7
Remote Customer Service Team Leader guiding associates for a fast-growing specialty coffee and beverage retailer. Coaching performance, resolving escalations, and improving customer experience.
🕒 September 7
Customer Service Associate supporting customers for a U.S. specialty coffee and beverage retailer. Handling phone, chat, and email inquiries, orders, accounts, and issue resolution.
🏈 Ohio – Remote
⏰ Full Time
🟢 Junior
🟡 Mid-level
💝 Customer Support
🚫👨🎓 No degree required
👻 Ghost score 12%
🕒 August 7
Remote customer service associate supporting eCommerce brands for Compass Experience Labs. Handling high-volume phone, email, chat, SMS, and social media interactions.
🇵🇭 Philippines – Remote
⏰ Full Time
🟢 Junior
🟡 Mid-level
💝 Customer Support
🚫👨🎓 No degree required
👻 Ghost score 25%
🕒 April 13
Remote IT support representative serving U.S. employees of a Quick Service Mexican Grill through Compass Experience Labs’ BPO. Troubleshooting POS, hardware, networking, and company systems.
🇭🇳 Honduras – Remote
⏳ Contract/Temporary
🟢 Junior
📞 Support Engineer
🚫👨🎓 No degree required
👻 Ghost score 51%
🕒 April 13
Bilingual HR service specialist supporting employee inquiries for a US-based fast casual restaurant chain. Resolving payroll, benefits, onboarding, and policy questions remotely via phone, chat, and email.
🗣️🇪🇸 Spanish Required