Overnight Mental Health Helpline Worker

Job not on LinkedIn

🔥 5 hours ago

🇬🇧 United Kingdom – Remote

💵 £15.4k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 0%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Rethink Mental Illness

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1972

🤲 Charity

🏥 Healthcare

🌍 Social Impact

Charity • Healthcare • Social Impact

Rethink Mental Illness is a UK-based charity that provides advice, information, services and campaigning for people severely affected by mental illness and their carers. It operates a wide range of services across England including peer support groups, mental health services (housing, employment support, crisis navigation), an advice and information service, and works on policy, campaigning, and research. The organisation offers resources on conditions, rights, crisis help, and runs public campaigns (e. g. , Mental Health Act reform, PIP), fundraising and membership programs, and employs staff across services. It is a registered charity and also operates services such as the Rethink Trust and Somerset Open Mental Health.

📋 Description

• Provide telephone-based mental health support to callers of all ages across Dudley, Wolverhampton, Sandwell and Walsall • Provide compassionate, person-centred support via telephone and text • Complete assessments and identify immediate support needs • Develop and review support and safety plans • Support callers to manage risks and build coping strategies • Signpost and refer individuals to appropriate community and statutory services • Work closely with colleagues, volunteers and partner agencies • Maintain accurate records and case notes • Contribute to a safe, high-quality and continuously improving service

🎯 Requirements

• Experience supporting people affected by mental ill health, or experience within a health, social care or support setting (paid or voluntary) • Ability to assess needs, identify risks and develop effective support plans • Strong understanding of mental health and recovery-focused support • QCF Diploma/NVQ Level 3 in Care, Certificate in Community Mental Healthcare (or equivalent), or willingness to work towards a relevant qualification • Excellent communication, listening and problem-solving skills • Commitment to Rethink Mental Illness values and CARES behaviours • Enhanced DBS Check with Adults and Children • Ability to work overnight shifts, one full weekend every four weeks, bank holidays, and the Christmas/New Year rota • Work from home

🏖️ Benefits

• Regular supervision • Debrief opportunities • Access to wellbeing support • Inclusive workplace where everyone can thrive

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume