Senior Cloud Network Engineer

🔥 0 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟠 Senior

🛜 Network Engineer / Network Administrator

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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11:11 SYSTEMS

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2020

💼 Consulting

🏥 Healthcare

📦 Logistics

Consulting • Healthcare • Logistics

11:11 Systems is a leading provider of cloud solutions, offering services that include managed public and private cloud, data protection, disaster recovery, and security. The company focuses on modernizing IT infrastructures for businesses, enhancing resilience against threats, and simplifying management through advanced technology. With over 40 years of experience, 11:11 Systems leverages its deep expertise to tailor solutions for diverse industries such as education, government, and healthcare, ensuring high levels of security and compliance for its clients.

📋 Description

• Provide dedicated customer-facing support for 11:11 Systems’ cloud network systems, including configuration, troubleshooting, monitoring, and escalations • Own and remain accountable for assigned cloud network responsibilities • Lead highly complex network troubleshooting activities during incidents and resolve issues within SLA commitments • Participate in on-call rotation • Document work in the company ticketing system and maintain knowledge-base documentation • Develop and maintain custom reporting and technical build and support documentation, including diagrams and Customer Design Requirements (CDRs) • Assist with detailed Service Incident Reports (SIRs), including root cause analysis and preventative measures • Plan and execute changes for incidents, customer requests, lifecycle, implementation, and decommission projects, often outside normal business hours • Triage incident, change, and request tickets for Enterprise Cloud Infrastructure and Disaster Recovery customers • Manage switches, firewalls, load balancers, IPSEC VPNs, and WAN configurations • Implement and administer network security hardware and software and enforce network security policy • Provide overflow capacity for Cloud Services deployment engineering functions • Support the Network Solution Architect team regarding customer network designs • Pursue advanced certifications and stay current with Cisco, F5, and VMware technologies • Follow 11:11 Systems service-management best practices and company policies • Handle company data according to data-handling agreements, procedures, and policies • Complete annual compliance training and policy acknowledgements • Perform other duties as assigned

🎯 Requirements

• Bachelor’s degree in technical discipline or related field experience • 10+ years recent experience as a technical, hands-on, Cisco-based network engineer • Cisco CCNP/CCIE certified with documented work experience • Experience working with global data center environments • Solid experience with support and implementation of virtualization clusters (VMware) and software defined networking, VMware NSX • Expert level experience with Cisco Nexus, Catalyst, ASA/ASR and F5 LTM, APM, ASM hardware platforms • Excellent troubleshooting skills • Working experience managing enterprise-scale, highly available, mission critical network infrastructure • Expert level experience with internet routing protocols such as BGP and OSPF • Experience with Citrix, Fortigate, Netscaler, SonicWall, and Juniper equipment • Professional experience in a consulting or other enterprise customer-facing technical support role • Senior level experience with network design and architecting network topologies for diverse environments • Ability to pursue positive outcomes for assigned tasks independently • U.S. Citizenship required • Ability to perform each essential function satisfactorily

🏖️ Benefits

• Full-time remote position • Participation in on-call rotation • Opportunity to pursue advanced certifications • Annual compliance training and policy acknowledgements • Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions