MDR Manager

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1Path

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 1997

🔒 Cybersecurity

☁️ SaaS

Cybersecurity • SaaS • IT Services

1Path is a technology service provider specializing in IT support and cybersecurity solutions for midmarket businesses. They offer a range of services including fully-managed IT support, co-managed IT services, business process outsourcing, and advanced cybersecurity measures. 1Path's approach focuses on delivering enterprise-grade technology and reliable support tailored to the unique needs of each client, ensuring high levels of security and operational efficiency.

📋 Description

• Leading and coordinating the day-to-day operations of the Managed Detection and Response (MDR) team • Ensuring the successful delivery of security monitoring, incident response, and operational support services • Managing team operations and driving service improvements • Coordinating escalations and ensuring operational excellence across the SOC environment • Handling managerial responsibilities including staffing, performance management, coaching, mentoring, and training • Collaborating cross-functionally with engineering, operations, leadership, and other departments

🎯 Requirements

• 4+ years of experience within SOC, NOC, Blue Team, or cybersecurity operations environments • 2+ years of experience in a leadership, supervisory, or team coordination role within security operations or managed services environments preferred • Experience supporting customer-facing technical operations or managed security services environments • Experience serving as an escalation point during operational incidents, outages, or security events • Experience coordinating incident response efforts, operational workflows, and service delivery processes • Hands-on experience supporting or administering security technologies including but not limited to: • Firewalls • SIEM Platforms • IDS/IPS Solutions • Endpoint Protection and Antivirus Solutions • Security Monitoring and Incident Response Platforms • Experience supporting Windows and Linux operating systems within operational or security-focused environments • Experience working within fast-paced operational environments with multiple competing priorities and escalations.

🏖️ Benefits

• Comprehensive and competitive benefits package • Medical coverage • Dental coverage • Vision coverage • 401(k) program • Paid time off • Floating holidays • Paid holidays