Scheduling Manager

🔥 7 minutes ago

🌽 Illinois – Remote

infoinfo

💵 $55k / year

⏰ Full Time

🟢 Junior

👔 Manager

🚫👨‍🎓 No degree required

Where this job comes from

Posted on 2020 Companies's careers page, not through a job board

First seen by Remote Rocketship 7 minutes ago

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Logo of 2020 Companies

2020 Companies

10,000+ employees

🤝 B2B

📣 Marketing

B2B • Marketing

2020 Companies is one of the premier outsourced sales and marketing agencies in the United States. With over 31 years of experience, the company is dedicated to elevating consumers, team members, and clients through innovative marketing strategies. They specialize in product demonstrations, training, assisted sales, merchandising, staffing, and consumer engagement, among other services. 2020 Companies partners with brands of all sizes to navigate challenges and achieve business goals, consistently delivering impressive results, including over 25 million in-person impressions annually and nearly $10 billion in client revenue.

📋 Description

• Lead, coach, and develop a team of Scheduling Coordinators through ongoing feedback, training, and performance management • Oversee daily scheduling operations to ensure all client service deadlines and internal service level expectations are met • Manage workforce capacity by balancing workload, coverage, travel, and resource availability across assigned markets • Utilize Salesforce scheduling tools to optimize scheduling efficiency, maintain data accuracy, and improve operational workflows • Partner with senior leadership to establish, monitor, and report on departmental KPIs and scheduling performance metrics • Identify scheduling trends, capacity risks, and operational challenges while providing recommendations for continuous improvement • Collaborate with Recruiting, Field Leadership, Payroll, and other cross-functional teams to ensure alignment on staffing and operational priorities • Ensure scheduling processes are standardized, efficient, and compliant with company and client expectations

🎯 Requirements

• 1-3 years of scheduling, workforce management, dispatch, or operations experience • Previous experience leading or supervising a team • Experience using Salesforce scheduling tools or workforce management systems • Strong analytical, organizational, and problem-solving skills • Excellent communication and leadership abilities • Proficiency in Microsoft Office, including Excel and Teams

🏖️ Benefits

• Paid weekly • Health/Dental/Vision benefits • 401K Program with matching • Paid Time Off • Paid Holidays • $30 Mobile Reimbursement • Scholarship opportunities for employees and direct family members • Employee Assistance Program • Leadership Development Program • Employees special pricing for multiple clients • Personal development opportunities • Professional stretch assignments • Long-term career pathing options

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