Training and Compliance Coordinator

🔥 14 hours ago

❄️ Minnesota, Texas – Remote

❄️ Minnesota – Remote 🤠 Texas – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

🚔 Compliance

🚫👨‍🎓 No degree required

👻 Ghost score 10%

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• Open for 1 day.
• Jobs at this company usually fill in 21 days.
• No salary listed.

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2020 Companies

WebsiteLinkedInAll Job Openings

10,000+ employees

🤝 B2B

📣 Marketing

B2B • Marketing

2020 Companies is one of the premier outsourced sales and marketing agencies in the United States. With over 31 years of experience, the company is dedicated to elevating consumers, team members, and clients through innovative marketing strategies. They specialize in product demonstrations, training, assisted sales, merchandising, staffing, and consumer engagement, among other services. 2020 Companies partners with brands of all sizes to navigate challenges and achieve business goals, consistently delivering impressive results, including over 25 million in-person impressions annually and nearly $10 billion in client revenue.

📋 Description

• Own program readiness and accountability for the Best Buy Field Team visiting Best Buy stores • Ensure every rep completes required Best Buy training, certifications, and credentialing before scheduling • Maintain current records of rep training status and flag gaps • Track training requirement changes and communicate updates to relevant teams and reps • Monitor Best Buy feedback forms and ensure acknowledgment and response within established timeframes • Route feedback to owners, follow through to resolution, and confirm outcomes to submitters • Identify recurring feedback themes and recommend process, training, or communication improvements • Maintain a feedback log with status, owner, response time, and resolution • Own and maintain the Best Buy project calendar, including launch dates, training windows, install timelines, and deadlines • Coordinate with Account Management, Scheduling, PMI, Analytics, and Field Leadership to confirm dates and surface risks • Escalate missed or at-risk project dates • Build, configure, test, update, and retire Repsly forms for install projects • Partner with Analytics to ensure form data supports client reporting • Track performance against Best Buy and client SLAs • Identify SLA risks and coordinate corrective action • Prepare regular SLA and compliance reporting for Operations leadership • Support administrative tasks, data entry, reporting, documentation, special projects, and high-volume periods • Perform other duties as assigned

🎯 Requirements

• 2+ years of experience in operations coordination, training coordination, compliance, or project coordination, ideally in retail merchandising, field services, or a multi-site environment • Strong organizational skills and a track record of managing multiple deadlines and workstreams at once • Clear, confident written and verbal communication, including the ability to follow up firmly and professionally across departments • Proficiency with Microsoft Office (Excel, Teams, Outlook) and comfort learning new platforms quickly • High attention to detail and a strong sense of ownership over outcomes • Flexibility to shift priorities and take on a variety of tasks and projects outside the core scope of the role • Experience with Repsly or similar retail execution / field data collection platforms preferred • Familiarity with Best Buy store operations, vendor requirements, or retail install programs preferred • Experience with Salesforce or other CRM and scheduling tools preferred • Background supporting SLA tracking or client-facing performance reporting preferred

🏖️ Benefits

• Competitive salary, paid weekly • Work remotely, from home • Health/Dental/Vision benefits • 401K Program with matching • Paid Time Off • Paid Holidays • $30 Mobile Reimbursement • Scholarship opportunities for employees and direct family members • Employee Assistance Program • Leadership Development Program • Employees' special pricing for multiple clients • Personal development opportunities • Professional stretch assignments • Long-term career pathing options

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