Business Support and Lead Management Virtual Assistant

🔥 0 minutes ago

🇺🇸 United States – Remote

⏱ Part Time

🟠 Senior

👨‍💼 Executive Assistant

👻 Ghost score 25%

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20four7VA

51 - 200 employees

Founded 2010

💼 Consulting

📦 Logistics

📣 Marketing

Consulting • Logistics • Marketing

20four7VA is a dedicated virtual assistant services company that provides customizable remote staffing solutions for businesses of all sizes. They offer a wide range of virtual assistant services, including administrative, business support, marketing, and technical assistance, helping clients to achieve efficiency and reduce overhead costs. With a robust team of skilled VAs, 20four7VA ensures that clients can focus on growing their business while their various needs are met by qualified professionals.

📋 Description

• Contact warm leads provided by the company's manufacturing partners • Follow up with prospective customers regarding inquiries • Answer basic product questions using provided resources and product information • Schedule appointments and consultations when appropriate • Maintain consistent follow-up with active prospects • Update all lead activity within HubSpot • Prepare and send quotes and estimates • Assist with general administrative tasks and business documentation • Maintain organized customer records • Support daily operational workflows • Complete additional administrative projects as assigned • Maintain accurate customer records in HubSpot • Update lead statuses and communication notes • Track customer interactions and follow-up activities • Keep sales opportunities organized and current • Assist with commercial bid administration and online bid submissions • Support incoming website inquiries • Coordinate customer follow-up throughout the sales process • Assist with additional operational and business support functions as the company grows

🎯 Requirements

• Previous customer service, client relations, or appointment-setting experience required • Administrative or executive support experience required • CRM experience required • HubSpot experience preferred • Strong verbal and written English communication skills • Level A-B (Native or Near-Native English accent required) • Comfortable learning technical product information • Experience preparing quotes or estimates is a plus • Construction, home services, or building products experience preferred but not required • Strong customer service and communication skills • Comfortable speaking with customers over the phone • Organized and detail-oriented • Self-motivated and able to work independently • Adaptable to changing responsibilities • Comfortable balancing customer-facing and administrative work • Interested in growing into a long-term operational support role • Proficiency in HubSpot, Microsoft Office, Google Workspace, and CRM Platforms • Availability for 20 contracted hours per week, Monday through Friday, approximately 8:00/9:00 AM–1:00 PM CST • Must operate under a Master Services Agreement and Statement of Work as an independent contractor

🏖️ Benefits

• Competitive rates • Weekly payments • Various open roles are available • Free training and upskilling • Constant support and guidance • A vibrant community always ready to support you

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