General Manager, Senior Director

🔥 12 hours ago

🇺🇸 United States – Remote

💵 $147k - $170k / year

⏰ Full Time

🟠 Senior

👔 Director

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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2U

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2008

📚 Education

🛍️ eCommerce

🤝 B2B

Education • eCommerce • B2B

2U is a company that delivers world-class learning outcomes at scale through its global online learning platform, edX. Founded in 2012 in collaboration with Harvard and MIT, 2U connects millions of people to high-quality, career-relevant education in partnership with leading universities and industry experts. The platform offers thousands of affordable online programs, helping learners acquire new skills, advance their careers, and transform their lives.

📋 Description

• Own the overall growth, success, and health of a portfolio of 2U university partnerships • Serve as primary relationship manager for partners, including Dean/Provost-level and other senior leaders • Act as escalation point for complex issues and ensure timely resolution • Monitor partner sentiment through check-ins, feedback loops, and proactive communication • Strategically manage partner portfolio health and performance, focusing on growth, innovation, and sustainability • Review portfolio metrics and performance data to drive improvements and strategic decisions • Align product offerings with partner strengths and market demand to optimize enrollment and academic quality • Develop, review, and negotiate partner contracts • Ensure contractual compliance and manage renewals, amendments, and expansions • Identify contractual challenges and mitigate partnership risk • Design, implement, and evolve program enhancement strategies with university stakeholders • Lead cross-functional planning to align partner goals, enhancement strategies, and internal priorities • Monitor educational trends and competitive dynamics to inform strategic pivots • Support execution of revenue-driving initiatives and equip internal teams to scale them • Focus execution on measurable outcomes that enhance partner value and institutional success

🎯 Requirements

• Bachelor's degree required; Master’s preferred • Demonstrated expertise in a variety of the field’s concepts, practices and procedures • 5-7 years’ experience managing external clients/partners and leading large scale internal operations • Record of success with entrepreneurial approach to building and sustaining effective partnerships and business operations in both dynamic matrix environment and established environment • Confident decision-making abilities and ability to lead people to get results • Proven success in a matrix management environment • Strong organizational and communication skills • Professional development experience and an eye for internal talent • Finance acumen, including budgets and financial models • Ability to work with a diverse team in a fast-paced environment • Excellent relationship management skills, preferably with senior-level external stakeholders • Strong attention to detail, adherence to deadlines, and excellent follow through • Ability to think critically and identify potential issues before they arise • Excellent interpersonal and oral and written communication skills • Excellent listening skills and ability to challenge colleagues constructively and stimulate others’ thinking

🏖️ Benefits

• Comprehensive benefits (unique per country) • Excellent work/life balance • Medical, dental, and vision coverage • Life insurance • Disability coverage • 401(k) employer match • Free snacks and drinks in-office • Generous paid holidays and leave policies, including unlimited PTO • Volunteer days • Parental leave • Company-wide winter break • Potential bonus eligibility • Reasonable accommodations during the recruitment process