SBA Inside Sales Manager, Small Business

🔥 0 minutes ago

🏈 Ohio – Remote

🏈 Ohio – Remote

💵 $82.1k - $172.5k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

⬇️ Inside Sales

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

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Fifth Third Bank

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1858

🛡️ Insurance

💼 Consulting

📦 Logistics

Insurance • Consulting • Logistics

Fifth Third Bank is a diversified financial services company offering a wide range of banking and financial products and services. It provides personal banking solutions such as checking and savings accounts, credit and debit cards, and identity theft protection. Borrowers can access various loans and mortgage options, while investors benefit from investment products like ETFs, mutual funds, and stocks. The bank also provides a robust set of services for businesses and commercial clients, including cash management, treasury management, and specialized lending solutions. Additionally, Fifth Third offers wealth management services with private banking, trust, and estate services. Customers can benefit from Fifth Third's online and mobile banking platforms, enabling them to bank anywhere at any time. Fifth Third Bank is focused on delivering seamless banking experiences with a strong emphasis on customer convenience and security.

📋 Description

• Lead part of an Inside Sales organization responsible for a $1.3B annual production run rate across healthcare, SBA, and Small Business lending • Provide tactical leadership for a multi-layer Inside Sales team, including Team Leads and individual contributors • Ensure consistent daily throughput, application quality, underwriting workflow adherence, SLA adherence, queue management, and capacity alignment • Translate division-level productivity strategies into team plans covering call cadence, funnel management, and quality-control checkpoints • Oversee the end-to-end sales lifecycle from lead engagement through accepted proposal • Monitor Reg B timeliness, application aging, pipeline accuracy, and documentation requirements • Coordinate with Credit and Closing partners to resolve bottlenecks and ensure applications meet established SLAs • Provide day-to-day leadership, coaching, and skill development for Team Leads • Develop emerging leaders and support succession readiness • Escalate operational exceptions and long-term leadership bench needs to senior leaders and the Director of Inside Sales

🎯 Requirements

• Minimum 3-5 years management experience including successful team leadership and development in a sales environment preferred • Experience leading high-performing teams in a fast-paced SBA lending environment • Deep working knowledge of SBA 7(a), 504, and Express loan programs • Ability to adapt quickly, manage teams through organizational change, and build scalable closing processes in high-growth environments • Demonstrated proficiency in SBA SOP guidelines, deal structuring, and pipeline management • Experience leading multi-layer sales teams or equivalent leadership responsibility in a fast-cycle, production-oriented environment preferred • Proven ability to coach and direct a team scope of sales abilities and enhance customer experience • Proficiency in Excel and Business Objects • Ability to comply with state and federal regulations, Reg B timeframes, application documentation standards, and defined underwriting workflows

🏖️ Benefits

• Comprehensive benefits supporting physical, financial, emotional and social well-being • Incentive compensation plan based on company, line of business and/or individual performance