Senior EUC Engineer

Job not on LinkedIn

🔥 39 minutes ago

🤠 Texas – Remote

🤠 Texas – Remote

💵 $92k - $107k / year

⏰ Full Time

🟠 Senior

👷🏻‍♀️ Engineer

👻 Ghost score 0%

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6 Degrees

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2016

🎯 Recruiter

💼 Consulting

Recruitment • Consulting

6 Degrees is an international recruitment consultancy operating across the Middle East, Europe, Africa, Asia Pacific and the Americas. The firm runs eight specialist divisions—Consumer (FMCG, Retail, Food Ingredients), Energy (oilfield services, renewables, EPCs, OEMs), Maritime (ship management, ship owning, shipbuilding, ports/terminals), Medical (life sciences, healthcare, pharma, medical devices), Hospitality (hotel chains, owners, REITs), Technology (data centres, data analytics, infrastructure, SaaS), Space (technical hires for growing space sector) and HR (functional HR appointments). 6 Degrees focuses on mid-to-senior level and specialist search & selection, retained search and headhunting across a wide set of industry verticals, supporting both employer clients and candidate career searches.

📋 Description

• Serve as the senior escalation resource for complex endpoint, identity, collaboration, application, and productivity issues, including major incidents and service disruptions • Lead cross-functional troubleshooting using logs, diagnostics, telemetry, endpoint analytics, monitoring, and vendor resources • Identify root causes and implement corrective actions that prevent recurrence • Contribute to EUC technology planning, service improvements, implementations, and support models • Mentor support engineers and administrators through technical guidance, training, knowledge sharing, and customer-service best practices • Create and maintain technical standards, operational procedures, and knowledge base documentation • Administer and optimize Microsoft Intune • Develop and maintain endpoint standards, security baselines, configuration profiles, and compliance policies • Troubleshoot advanced Windows, application, authentication, performance, and device-management issues • Administer Microsoft Entra ID, authentication methods, Conditional Access, and user lifecycle processes • Administer and support Microsoft 365 services, including Exchange Online, Microsoft Teams, SharePoint Online, Microsoft Defender, and Microsoft Purview • Support vulnerability remediation, security reviews, audits, risk assessments, governance, and data-protection initiatives • Administer DocuSign CLM and 8x8 UCaaS, including users, permissions, integrations, call routing, and operational support • Administer additional enterprise applications and serve as the subject matter expert • Provide advanced troubleshooting and vendor coordination for critical business applications • Evaluate performance and recommend improvements to reliability and user experience • Lead or contribute to implementation plans, technical documentation, support procedures, and operational standards for new or updated solutions • Coordinate with internal teams, vendors, and business stakeholders to ensure solutions meet security, usability, reliability, supportability, and business requirements

🎯 Requirements

• Required degree: High school • 5+ years of progressive experience supporting and administering enterprise EUC environments, including at least 2 years as a senior engineer, technical lead, or escalation resource • Hands-on experience with Microsoft Intune, Entra ID, Defender, Purview, Microsoft 365, Windows, endpoint management, application deployment, and device lifecycle management • Demonstrated success troubleshooting complex issues, performing root cause analysis, leading major incident investigations, and implementing long-term corrective actions using diagnostics, telemetry, monitoring, and vendor resources • Experience creating technical documentation, operational standards, support procedures, and knowledge-sharing resources • Experience mentoring technical staff and strengthening troubleshooting and problem-solving • Strong communication, collaboration, prioritization, and customer-service skills across technical teams, business stakeholders, and external partners • Applicants must be authorized to work for ANY employer in the U.S.; employment visa sponsorship is unavailable • Preferred: Experience supporting healthcare, compliance-driven, or highly regulated environments • Preferred: Experience leading EUC initiatives, Microsoft 365 implementations, or major incident response • Preferred: PowerShell scripting, automation, and Microsoft Copilot Studio • Preferred: Experience administering Jira, Confluence, DocuSign CLM, or 8x8 UCaaS

🏖️ Benefits

• Competitive compensation • Medical, Dental, Vision and Other Outstanding Ancillary Benefits • Training and Development Opportunities • 401k Program • Paid Time Off

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