Senior Manager, Account Management

🔥 15 hours ago

🌵 Arizona, California, +26 more states – Remote

🌵 Arizona – Remote 🏄 California – Remote ⛰️ Colorado – Remote 🦌 Connecticut – Remote 🐊 Florida – Remote 🥔 Idaho – Remote 🌽 Illinois – Remote 🐎 Kentucky – Remote 🦞 Maine – Remote 🎰 Nevada – Remote 🗻 New Hampshire – Remote 🏖️ New Jersey – Remote 🗽 New York – Remote 🌲 North Carolina – Remote 🏈 Ohio – Remote 🌪️ Oklahoma – Remote 🦀 Maryland – Remote 🍂 Massachusetts – Remote 🚗 Michigan – Remote 🏰 Missouri – Remote 🔔 Pennsylvania – Remote ⚓ Rhode Island – Remote 🌴 South Carolina – Remote 🎸 Tennessee – Remote 🤠 Texas – Remote ⛷️ Utah – Remote 🍁 Vermont – Remote ⚔️ Virginia – Remote

💵 $90k - $115k / year

⏰ Full Time

🟠 Senior

💰 Account Manager

👻 Ghost score 0%

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829 Studios

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2007

📣 Marketing

🤝 B2B

🤖 Artificial Intelligence

💰 Series unknown on 2021-09

Marketing • B2B • Artificial Intelligence

829 Studios is a performance-driven full-service digital marketing and brand experience agency. They provide end-to-end services including performance marketing (paid search, paid + organic social, programmatic & CTV, retail media, affiliate), SEO, marketing automation, conversion-rate optimization, brand strategy, web and digital product design, PR and crisis communications, influencer campaigns, and AI & analytics (data engineering, BI, AI/ML). The firm emphasizes a tech-first approach with proprietary platforms (Apollo performance software and analytics systems) and integrations across major ad, analytics, CMS, and marketing automation platforms to drive measurable growth for clients across B2B/enterprise, e-commerce, retail, higher education and other verticals.

📋 Description

• Lead, manage, and coach a team of 3–5 Account Managers • Lead weekly team meetings and conduct individual weekly check-ins and reviews • Encourage teamwork, collaboration, and intellectual curiosity • Run SWOT analyses • Oversee team projects improving departmental operational efficiency • Monitor and report team performance to Client Services leaders • Support client deliverables, including QBR presentations • Provide feedback and establish goals and objectives • Own a portfolio of approximately 5–6 accounts • Lead digital strategy and omnichannel marketing initiatives • Develop and manage client relationships as a strategic partner and trusted advisor • Communicate 829’s value proposition, capabilities, and processes • Oversee paid and organic campaigns across search, social, display, email, content, design, and programmatic • Direct daily workflow from strategy and development through execution, maintenance, and optimization • Lead cross-functional teams and projects to meet client needs and deliver projects on time and within scope • Manage team and client utilization, optimize resources, and ensure efficient project planning • Review client deliverables for quality and viability • Achieve client KPIs through reporting, business reviews, data insights, predictive analysis, and quarterly strategic planning • Generate new revenue from existing clients through upselling and cross-selling • Implement account management tools and processes and provide comprehensive team training

🎯 Requirements

• Bachelor's degree in business administration, marketing, or a related field • 6+ years of experience in account management, preferably in a digital marketing agency • Minimum of 2 years managing direct reports • Exceptional leadership and communication skills • Ability to lead and motivate cross-functional teams • In-depth knowledge of digital marketing principles, including PPC, social media, SEO, email marketing, and content marketing • Proven experience managing key client relationships and stakeholders • Experience developing account growth strategies • Ability to analyze data and develop insights to optimize campaign performance • Ability to design analyses with extensive record-level datasets covering advertising impressions, site visitation, and online and offline sales data • Ability to distill complex insights into clear, logical, and defensible conclusions • Ability to think strategically, execute effectively, and deliver high-quality work against tight deadlines • Strong attention to detail and organizational skills • Experience with client relationship management tools such as Salesforce, HubSpot, or Marketo is a plus • Experience with agile project management methodologies is a plus • Experience with PR is a plus

🏖️ Benefits

• Remote workplace with option to work remotely from listed U.S. states or at the Boston office • Generous paid vacation benefits increasing each year • 14 company holidays • Summer Fridays from Memorial Day through Labor Day • 401K plan with 4% Safe Harbor employer match after one year • Financial literacy services through retirement provider • No-cost life insurance coverage • Short-term disability coverage • Healthcare plans with 80% employer coverage for medical and dental premiums • 100% employer coverage for vision • FSA program option • Commuter benefits with pre-tax funds and savings of up to 40% per year • Monthly team-led webinars • Exclusive 829-cohort based learning • Digital course platforms • Funding opportunities to attend national conferences and events