Manager, Account & Relationship Management

🔥 14 hours ago

🔔 Pennsylvania – Remote

🔔 Pennsylvania – Remote

💵 $89.6k - $157k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Wolters Kluwer

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1836

🏥 Healthcare

⚖️ Legal

💼 Consulting

Healthcare • Legal • Consulting

Wolters Kluwer is a global provider of professional information, software solutions, and services aimed at clinicians, nurses, accountants, lawyers, as well as the tax, finance, audit, risk, compliance, and regulatory sectors. The company is committed to helping professionals enhance their workflows, improve decision-making, and solve complex problems with confidence. Wolters Kluwer serves customers in over 180 countries, providing expert solutions that support health, prosperity, safety, and legal rights. With over 21,000 employees across numerous countries, Wolters Kluwer continues to drive innovation and progress in the fields it serves.

📋 Description

• Lead a regional sales organization selling, renewing, and expanding healthcare SaaS solutions in complex, regulated provider environments • Own regional revenue, renewal, expansion, and new business objectives • Run weekly deal inspection, pipeline generation, forecast review, renewal risk review, and territory execution cadences • Coach sellers to qualify opportunities rigorously and focus on compelling events, budget access, decision processes, and executive sponsorship • Join strategic customer and prospect meetings to improve deal strategy, executive access, urgency, and commercial alignment • Ensure territories have plans for customer protection, whitespace expansion, competitor displacement, and named-account prospecting • Drive evidence-based monthly, quarterly, and annual forecasting • Use Salesforce for pipeline, account planning, renewal visibility, activities, next steps, and management inspection • Institutionalize MEDDPICC-based opportunity management • Identify pipeline quality gaps and direct corrective actions • Build, develop, and retain a high-performing long-cycle healthcare sales team • Coach sales managers and sellers in deal strategy, account planning, executive conversations, negotiation, and customer value articulation • Set expectations for performance, communication, CRM hygiene, customer coverage, and collaboration • Develop talent through field rides, call reviews, pipeline inspection, coaching plans, and performance feedback • Represent field needs to Product, Marketing, Customer Success, Finance, Legal, Implementations, and Clinical Executive resources • Escalate product, implementation, contracting, pricing, and adoption barriers • Partner with Marketing and Enablement on messaging, competitive positioning, launch readiness, and seller confidence • Lead structured territory planning at least twice annually and inspect progress • Segment accounts and translate business objectives into territory priorities, account plays, prospecting focus, and engagement plans • Use market data, Salesforce reporting, customer signals, contract cycles, and competitive intelligence to improve resource allocation • Assess territory coverage, seller capacity, and sales-motion alignment with revenue opportunity

🎯 Requirements

• 5-7+ year's experience in direct sales or sales leadership in complex B2B environments • Experience managing or formally coaching sellers through long-cycle, multi-stakeholder opportunities • Demonstrated ability to improve pipeline generation, opportunity quality, and forecast discipline • Strong command of CRM-based sales management, preferably Salesforce • Ability to lead through process without becoming bureaucratic, and to inspect work without micromanaging • Strong executive presence with customers, internal leaders, and cross-functional stakeholders • Excellent written and verbal communication skills • Healthcare SaaS, clinical workflow, healthcare B2B experience preferred • Experience with MEDDPICC, Challenger, Richardson, or another disciplined enterprise sales methodology preferred • Experience selling into hospitals, health systems, academic medical centers and government entities preferred • Track record building, retaining, and developing high-performing sales teams preferred • Experience partnering with Customer Success, Product, Marketing, Finance, Legal, and Implementation teams preferred • University degree or equivalent professional experience • Preferred candidate will be located in EST • Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process

🏖️ Benefits

• Medical, Dental, & Vision Plans • 401(k) • FSA/HSA • Commuter Benefits • Tuition Assistance Plan • Vacation and Sick Time • Paid Parental Leave • Commission eligibility