Professional Services Software Engineer

🕒 May 27

🤠 Texas – Remote

🤠 Texas – Remote

💵 $106.8k - $160.2k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🧑‍💻 Full-stack Engineer

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8x8

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1996

☁️ SaaS

📡 Telecommunications

🏢 Enterprise

💰 $121.9M Post-IPO Equity on 2022-01

SaaS • Telecommunications • Enterprise

8x8 is a comprehensive platform and partner designed to enhance customer experience (CX) by unifying business communications and interaction data. Trusted by over 3 million business users, 8x8 provides solutions such as contact centers, unified communications, and no-code APIs to address complex communication challenges. By integrating artificial intelligence into their platform, 8x8 helps businesses connect teams and customers, gain insights, and drive impactful results. The platform aims to modernize operations, mitigate risks, and build customer loyalty, offering a seamless and efficient experience for enterprises.

📋 Description

• Collect project requirements from customers through remote interviews. • Implement customized solutions and services based on the SOW utilizing 8x8 products, APIs, and 3rd-party software development tools as required. • Design and prototyping software development projects as required and be responsible for the quality of work produced. • Manage the customer’s deployment of 8x8 services and solutions as specified in the SOW. • Present 8x8 services and customized solutions to customers, including executives and end-users. • Meet or exceed P&L goals for professional services. • Configuring systems that we have in 8x8, integration with scripting in PHP and Python.

🎯 Requirements

• Fluent in English (written and oral communication skills) • Bachelor’s Degree in the technology area • Proficiency in scripting languages such as Python, PHP, and JavaScript • Strong API background, Rest API knowledge, integration with 3rd-party systems • Relational databases experience • Understanding of Cloud platforms and technologies (AWS, Azure, GCP) • Understanding of Web application architecture • Experience with conversational AI/ML technologies and natural language processing • Professional communication skills, as you will engage directly with customers • Java knowledge is a plus • Experience in Contact Center, VoIP, and Video meeting applications is a plus.

🏖️ Benefits

• Health insurance • Flexible work arrangements • Professional development opportunities • Bonuses