Senior Sales Engineer, Commercial

🕒 May 15

🇺🇸 United States – Remote

💵 $170.3k - $283.8k / year

⏰ Full Time

🟠 Senior

💸 Sales Engineer

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8x8

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1996

☁️ SaaS

📡 Telecommunications

🏢 Enterprise

💰 $121.9M Post-IPO Equity on 2022-01

SaaS • Telecommunications • Enterprise

8x8 is a comprehensive platform and partner designed to enhance customer experience (CX) by unifying business communications and interaction data. Trusted by over 3 million business users, 8x8 provides solutions such as contact centers, unified communications, and no-code APIs to address complex communication challenges. By integrating artificial intelligence into their platform, 8x8 helps businesses connect teams and customers, gain insights, and drive impactful results. The platform aims to modernize operations, mitigate risks, and build customer loyalty, offering a seamless and efficient experience for enterprises.

📋 Description

• Conduct technical presentations and demonstrations to showcase the value and capabilities of 8x8's products. • Provide industry, technical, and product knowledge to 8x8 partners and customers. • Develop and maintain an expert understanding of all 8x8 applications and products. • Assist in developing technical proposals and RFP responses to meet customer requirements. • Lead targeted discovery conversations to understand customer pain points, current state, and desired outcomes. • Use AI tools as part of daily workflow to deliver more, faster, and at higher quality. • Document actions and follow-ups per Sales Engineering best practices. • Stay up-to-date with industry trends, competitive landscape, and the evolving AI tooling ecosystem.

🎯 Requirements

• 3+ years of experience as a Sales Engineer, Solutions Consultant, or in a technical pre-sales role. • Direct CCaaS / CPaaS / CX industry experience is preferred but not required. • Bachelor's degree in Computer Science, Engineering, a related field, or equivalent practical experience. • Demonstrable use of AI tools in current role. • Familiarity with AI-enhanced sales tools is a plus. • Strong verbal and written communication skills. • Excellent presentation skills. • Action-oriented with strong personal initiative and learning velocity. • Willingness to travel up to 10% within the region.

🏖️ Benefits

• Health insurance • 401(k) matching • Flexible work hours • Paid time off • Professional development opportunities • Remote work options