Account Manager

Job not on LinkedIn

🔥 1 minute ago

🇺🇸 United States – Remote

💵 $70k - $100k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

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Logo of A Place for Mom

A Place for Mom

501 - 1000 employees

Founded 2000

💼 Consulting

🏨 Hospitality

📦 Logistics

Consulting • Hospitality • Logistics

A Place for Mom is a U. S. -based senior care referral and marketplace that helps families find, compare, and arrange senior living and home care options, including assisted living, memory care, independent living, nursing homes, and home care providers. The company connects families with local senior living advisors, publishes guides, reviews and awards, and offers tools like cost calculators and personalized recommendations. Its service is free to families and is funded by participating senior living communities and home care providers.

📋 Description

• Own partner success across a designated book of business, managing performance against defined OKRs • Build relationships with senior living operators and stakeholders to ensure retention, growth, and long-term satisfaction • Deliver regular business reviews and performance analyses to inform decisions and influence partner behavior • Drive move-in growth by identifying and addressing performance gaps, educating partners on best practices, and promoting program adoption • Collaborate with Sales, Customer Success, Marketing, Analytics, and Finance teams to align strategies and remove performance barriers • Present data-driven insights and customized recommendations to partners through storytelling and visualizations • Maintain up-to-date account records in PartnerCentral, Salesforce, and internal reporting tools • Manage collections and minimize aging with finance and billing teams • Travel up to 20% for on-site partner visits, corporate meetings, and industry conferences

🎯 Requirements

• 5+ years of experience in Account Management, B2B Sales, or Customer Success, preferably in senior living, healthcare, or SaaS • Demonstrated ability to drive business outcomes through strategic relationship management and performance accountability • Strong understanding of OKRs, KPIs, and how to align partner performance to business goals • Proven success in influencing customer behavior and driving program adoption through data, insights, and education • Excellent communication and presentation skills, with experience engaging diverse stakeholders, including executive leadership • Proficiency in CRM platforms and comfort with interpreting and acting on performance data • Highly organized and self-motivated with strong project management skills and attention to detail • Collaborative mindset with the ability to navigate and align cross-functional teams • Authorization to work in the US • A Place for Mom uses E-Verify to confirm employment eligibility of newly hired employees

🏖️ Benefits

• 401(k) plus match • Dental Insurance • Health Insurance • Vision Insurance • Paid Time Off • Remote work arrangement • On Target Earnings of $95,000–$150,000 • Up to 20% travel for on-site partner visits, corporate meetings, and industry conferences

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