Delivery Manager

Job not on LinkedIn

🔥 2 minutes ago

🚗 Michigan – Remote

🚗 Michigan – Remote

💵 $102.4k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

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AAA

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1902

🚘 Automotive

🛡️ Insurance

📦 Logistics

Automotive • Insurance • Logistics

AAA is a federation of affiliated automobile clubs, offering various travel-related services and products primarily for its members. It provides emergency roadside assistance, travel planning tools, and member discounts both domestically and internationally. Each club operates independently within its own geographical area, serving its local members while adhering to AAA's overarching standards. AAA also sells travel products like maps and guides, offering resources to assist with international travel. The organization facilitates a network where membership benefits, such as global discounts and emergency services, are extended to international members traveling in the United States and vice versa.

📋 Description

• Lead end-to-end project delivery from intake through production support • Manage project scope, timelines, resources, risks, dependencies, governance, and executive reporting • Serve as Scrum Master and Agile delivery leader • Facilitate Agile ceremonies, remove impediments, optimize team performance, and coach stakeholders • Lead delivery of Salesforce Agentforce and AI-enabled solutions • Partner with business and technical teams to translate requirements into secure, scalable, and measurable outcomes • Drive discovery and requirements refinement • Translate approved initiatives into prioritized epics, features, user stories, and actionable backlogs • Coordinate technical dependencies, integrations, environments, risks, and release activities • Coordinate testing, defect management, user acceptance, deployment readiness, and post-production validation • Build stakeholder relationships and provide executive communications • Facilitate decision-making and maintain transparency around delivery progress, risks, and priorities • Establish Agile governance and maintain delivery metrics and RAID tracking • Report on project health, milestones, risks, and business value • Drive continuous improvement through metrics, retrospectives, automation, and lessons learned • Provide leadership, guidance, and expert support for Business Transformation and IT-related projects • Define project objectives, requirements, impacts, alternatives, test strategies, and contingency plans • Lead complex analysis and evaluate solutions • Oversee project teams and tasks and coordinate resources • Communicate project status to management • Serve as liaison with internal and external stakeholders • Stay current with emerging technologies and assess workflows and user needs for technology improvements

🎯 Requirements

• High school diploma or equivalent • Extensive project leadership experience • Experience with project/business planning and consulting • Experience participating in planning and implementation of corporate projects • Experience researching, identifying, and resolving moderately complex to complex business problems • Experience staffing and coordinating project teams • Experience analyzing and defining project resource and skill requirements • Experience controlling and resolving changes in scope, timing, costs, quality, and client satisfaction • Experience preparing cost proposals/justifications • AAA Branch and/or Home Office and/or Insurance experience • Proficiency with PC software applications such as Word, Excel, PowerPoint, Access, Visio, and MS Project • Knowledge of project management tools such as GANTT, Pert charts, and Project Professional • Knowledge of measurement tools for monitoring goal achievement • Knowledge of problem identification and resolution techniques • Ability to analyze and summarize data • Knowledge of planning and control of workflow • Ability to achieve stated objectives within designated time frames • Ability to analyze, compile, and interpret data • High level of content expertise • Ability to evaluate complex systems/business processes and understand interdependencies • Excellent oral and written communication skills, including report preparation and presentation of major reports • Bachelor's degree in Business Administration, Computer Science, Operations Research, or related field preferred • PMP designation preferred • Ability to work Monday to Friday, 8:00am to 5:00pm • Ability to pass background and drug screening if offered employment

🏖️ Benefits

• Annual bonus potential based on performance • Medical plans with multiple coverage options, including HSA eligibility • Prescription drug coverage • Dental and vision benefits • Employee Assistance Program • Company-paid basic life insurance • Optional supplemental life insurance and dependent coverage • Short-term and long-term disability coverage • Critical illness, accident, and pet insurance options • 401(k) plan with 3% automatic deferral upon eligibility • 401(k) company match of 50% on employee contributions up to 6% of pay • Additional company contribution of 4% of pay each pay day; 100% vested after three years • Health Savings Account (HSA) and Flexible Spending Accounts (FSA) • Paid Time Off (PTO), accrual-based and increasing with tenure • 10 company-paid holidays annually for full-time employees • 1 mental health day, 2 floating holidays, and 1 volunteer day for full-time employees • Paid parental, bereavement, jury duty, and military leave • Tuition assistance up to $5,250 annually; 80% covered by ACG • Professional certification support with 100% reimbursement for eligible programs • Career development and advancement opportunities • Complimentary AAA membership with roadside assistance and travel discounts • Adoption assistance program • Remote work from a home office for day-to-day operations, subject to ACG Flex Work policy