Leisure Air Desk Travel Consultant

Job not on LinkedIn

🔥 1 minute ago

🚗 Michigan – Remote

🚗 Michigan – Remote

💵 $17 - $27 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

💼 Consultant

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

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AAA

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1902

🚘 Automotive

🛡️ Insurance

📦 Logistics

Automotive • Insurance • Logistics

AAA is a federation of affiliated automobile clubs, offering various travel-related services and products primarily for its members. It provides emergency roadside assistance, travel planning tools, and member discounts both domestically and internationally. Each club operates independently within its own geographical area, serving its local members while adhering to AAA's overarching standards. AAA also sells travel products like maps and guides, offering resources to assist with international travel. The organization facilitates a network where membership benefits, such as global discounts and emergency services, are extended to international members traveling in the United States and vice versa.

📋 Description

• Provide consultative travel planning and sales support for members, customers, executive management, board members, and internal partners through an inbound service environment • Identify traveler needs and recommend and book domestic and international travel arrangements • Promote membership and preferred vendor offerings • Service and sell airline tickets, car rental, hotel and travel insurance • Determine client needs through individual consultation and emphasize preferred vendors as appropriate • Cross-sell membership to align with the ACG Connected Member Vision • Complete travel arrangements and advise travelers/arrangers about cancellation/change penalties, schedules and fares • Receive, investigate and resolve travel problems and issues • Plan and book complex international and domestic itineraries, hotel, car and rail reservations • Meet or exceed performance, production and quality standards • Arrange travel itineraries for small groups • Work with the Travel Group Department to procure airline agreements and book air for incentive and leisure groups • Advise on destinations and transportation and accommodation requests • Keep abreast of foreign-country developments that may affect travel arrangements or destination safety • Review fare options, including Agentware, and provide enhancements such as hotels and cars

🎯 Requirements

• High school diploma or equivalent • Extensive travel agent experience with emphasis on domestic and international airline transactions through the Computer Reservation System (CRS) • Experience with auto faring of transactions • Car, Hotel and Insurance knowledge • Ability to plan and book Western Hemisphere and European international airline reservations on a CRS • Ability to plan and book complex international and domestic itineraries, hotel, car and rail reservations • Knowledge of geography and travel resource material • Ability to work independently with minimal supervision • Ability to arrange travel itineraries for small groups • Knowledge of destination safety and developments in foreign countries • Regular and reliable attendance • Must consent to a background and drug screen if offered employment

🏖️ Benefits

• Medical plans with multiple coverage options, including HSA eligibility • Prescription drug coverage • Dental and vision benefits • Employee Assistance Program • Company-paid basic life insurance • Optional supplemental life insurance and dependent coverage • Short-term and long-term disability coverage • Critical illness, accident, and pet insurance options • 401(k) plan with automatic deferral, company match, additional company contribution, and immediate/three-year vesting provisions • Health Savings Account (HSA) and Flexible Spending Accounts (FSA) options • Paid Time Off (PTO) • 10 company-paid holidays annually for full-time employees • 1 mental health day, 2 floating holidays and 1 volunteer day for full-time employees • Paid leave programs, including parental, bereavement, jury duty, and military leave • Tuition assistance (up to $5,250 annually; 80% covered by ACG) • Professional certification support with 100% reimbursement for eligible programs • Opportunities for career development and advancement • Complimentary AAA membership with roadside assistance and travel discounts • Adoption assistance program • Annual bonus potential based on performance