Professional Services Consultant

🕒 September 28

🏄 California – Remote

🏄 California – Remote

💵 $100k - $145k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💼 Consultant

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 2%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.Why this score:

• Open for 46 days.
• Jobs at this company usually fill in 44 days.

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Gong

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

💼 Consulting

📣 Marketing

☁️ SaaS

💰 Secondary Market on 2022-07

Consulting • Marketing • SaaS

Gong is the leading AI platform for revenue transformation, aimed at boosting win rates, increasing average deal size, and enhancing revenue per representative. Its AI-driven solutions provide unparalleled insights into sales pipelines and customer interactions, enabling teams to achieve precise forecasting and superior deal execution. Gong supports a range of enterprise-level integrations, offering advanced features like Gong AI, Gong Data Engine, and Gong Forecast. The platform is trusted by companies worldwide to enhance their revenue processes and deliver consistent growth across sales, marketing, and customer success operations. With an emphasis on high performance and strategic insights, Gong is a cornerstone for numerous sales teams looking to transform their revenue potential through cutting-edge AI technologies.

📋 Description

• Guide Mid-Market and Small Enterprise customers through successful Gong platform deployment and initial adoption • Serve as the primary functional expert to help customers achieve measurable business outcomes • Manage multiple projects concurrently • Conduct discovery and business process mapping • Configure the Gong platform according to approved solution designs and customer requirements • Design and document solutions, including persona-based workflows, configuration blueprints, and deployment documentation • Support organizational change management activities to drive user adoption and sustained value realization • Own quality assurance, including test scenarios, User Acceptance Testing coordination, and post-go-live hypercare • Collaborate with customer technical teams to validate data, confirm integrations, and complete security checklists • Maintain functional knowledge of the Gong product suite and third-party integrations • Refine Professional Services delivery assets, templates, and best-practice guides • Partner with Sales and Customer Success across sales, implementation, and post-sales activities

🎯 Requirements

• 4+ years of consulting experience in a customer-facing Professional Services role, preferably focused on SaaS implementations • Proven ability to manage relationships with stakeholders across Sales, Marketing, and RevOps • Strong working knowledge of revenue operations and business processes, including pipeline management, sales cycles, and team structure • Proficiency designing and implementing solutions within a major CRM platform, such as Salesforce, HubSpot, or Dynamics • Solid technical aptitude and comfort with hands-on configuration, troubleshooting, and customer technical teams • Excellent communication, interpersonal, and presentation skills • Ability to work in San Francisco or remotely within the United States is indicated by the location listing

🏖️ Benefits

• Medical, dental, and vision plans • Wellbeing Fund flexible wellness stipend • Mental Health benefits with covered therapy and coaching • 401(k) program • Education & learning stipend • Flexible vacation time • Paid parental leave • Company-wide recharge days each quarter • Work from home stipend

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