Processing Associate

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🐊 Florida – Remote

🐊 Florida – Remote

💵 $16 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

🚫👨‍🎓 No degree required

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AAA

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1902

🚘 Automotive

🛡️ Insurance

📦 Logistics

Automotive • Insurance • Logistics

AAA is a federation of affiliated automobile clubs, offering various travel-related services and products primarily for its members. It provides emergency roadside assistance, travel planning tools, and member discounts both domestically and internationally. Each club operates independently within its own geographical area, serving its local members while adhering to AAA's overarching standards. AAA also sells travel products like maps and guides, offering resources to assist with international travel. The organization facilitates a network where membership benefits, such as global discounts and emergency services, are extended to international members traveling in the United States and vice versa.

📋 Description

• Perform systems inquiry and data entry using a terminal or personal computer • Process transactions and post them to appropriate accounts • Investigate and resolve sometimes complex processing issues • Maintain accurate records, including logging, coding, and verifying information • Audit records and computer files • Gather data and prepare reports • Perform basic mathematical calculations • Compose routine correspondence, including letters and memos • Use the telephone regularly to receive and relay information • Operate an adding machine or calculator • Communicate with coworkers and the public • Train less senior staff members in departmental procedures • Rotate within the area as needed to perform processing or cashiering functions and/or complete training

🎯 Requirements

• High school diploma or equivalent • Ability to perform systems inquiry, data entry, and use a terminal or personal computer • Knowledge of basic business grammar and spelling • Knowledge of business processing procedures • Ability to work within time, productivity, and quality constraints • Ability to maintain accurate records and accurately log, code, and verify information • Ability to perform basic mathematical calculations, including addition, subtraction, multiplication, division, and percentages • Ability to compose routine correspondence, including letters and memos • Ability to use the telephone regularly to receive and relay information • Ability to operate an adding machine or calculator • Ability to communicate effectively with others in a work environment and with the public • Willingness to rotate within the area as needed • Ability to perform monetary transactions • Knowledge of basic insurance terminology • Ability to make discretionary decisions based on existing policy • Ability to use the telephone extensively • Ability to read a map • Willingness and ability to work extended or irregular hours, holidays, and/or weekends • Regular and reliable attendance is essential • Must consent to a background and drug screen if offered employment

🏖️ Benefits

• Overtime earning potential at time and a half the hourly wage • Medical plans with multiple coverage options, including HSA eligibility • Prescription drug coverage • Dental and vision benefits • Employee Assistance Program (confidential support services) • Company-paid basic life insurance • Optional supplemental life insurance and dependent coverage • Short-term and long-term disability coverage • Critical illness, accident, and pet insurance options • 401(k) plan • 50% company match on employee contributions up to 6% of pay • Additional company contribution of 4% of pay each pay day • Health Savings Account (HSA) and Flexible Spending Accounts (FSA) options • Paid Time Off (PTO), eligible at 90 days of employment • Up to 12 PTO days annually for full-time new employees • 10 company-paid holidays annually • 1 mental health day • 2 floating holidays • 1 volunteer day • Paid leave programs, including parental, bereavement, jury duty, and military leave • Tuition assistance (up to $5,250 annually; 80% covered by ACG) • Professional certification support with 100% reimbursement for eligible programs • Opportunities for career development and advancement • Complimentary AAA membership with roadside assistance and travel discounts • Adoption assistance program