Faculty Manager

🕒 June 16

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Logo of AAPC

AAPC

51 - 200 employees

Founded 1988

💼 Consulting

🛡️ Insurance

📦 Logistics

Consulting • Insurance • Logistics

AAPC is the world's largest training and credentialing organization for the business of healthcare, with members worldwide working in medical coding, billing, auditing, compliance, clinical documentation improvement, revenue cycle management, and practice management. It provides a range of career training, continuing education, and networking opportunities for industry professionals to enhance their skills and advance their careers. AAPC offers courses to prepare for various respected coding certifications, thus supporting individuals in building successful careers in healthcare management and compliance.

📋 Description

• Serve as the primary point of contact for faculty inquiries, concerns, issues, and class-related needs • Provide timely support and troubleshooting for matters affecting class delivery, faculty readiness, student experience, and operational continuity • Lead faculty onboarding, orientation, and readiness support to ensure instructors are prepared for launch • Conduct regular team meetings and individual check-ins with faculty • Deliver ongoing coaching, guidance, and development to support faculty effectiveness and consistency • Conduct faculty observations, evaluations, and performance reviews using recordings, metrics, student feedback, and other quality measures to provide actionable feedback and support faculty performance • Provide subject matter expertise and instructional guidance to faculty as needed • Manage faculty professional development and ongoing training initiatives

🎯 Requirements

• Current and valid AAPC certification • Prior teaching experience in corporate training or adult education required • 3+ years of related professional experience • Bachelor’s degree or equivalent experience • Prior experience teaching or supporting online learning preferred • Experience leading, mentoring, coaching, or evaluating instructors, educators, or faculty preferred • Strong verbal and written communication skills • Strong organizational skills and the ability to manage multiple priorities with urgency • Ability to analyze performance data, identify trends, and provide actionable feedback • Proficiency in Microsoft Office Suite • Ability to work cross-functionally and navigate issues involving faculty, students, systems, and operations

🏖️ Benefits

• Flexible telecommuting options • Competitive compensation based on experience • Comprehensive benefits package including medical, dental, and vision insurance • Generous PTO and Holiday Pay

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