Manager, Internal Audit

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OpenLoop

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2020

☁️ SaaS

🤝 B2B

🏢 Enterprise

💰 $15M Series A - OpenLoop Health on 2023-03

SaaS • B2B • Enterprise

OpenLoop is a white-label telehealth platform and managed services provider that helps organizations launch and scale virtual care programs. It combines SaaS-based, brandable technology (scheduling, booking, payments, EHR/API integrations) with clinical staffing, credentialing, payer coverage and RCM, regulatory/legal support, and 24/7 patient support. OpenLoop serves health plans, hospitals and health systems, retailers, employers and digital health companies with AI-powered operations, a nationwide clinician network and broad insurance coverage including Medicare and Medicaid.

📋 Description

• Develop and maintain a risk-based audit plan, conducting periodic risk assessments across business processes, entities, and emerging risk areas to establish audit priorities • Lead end-to-end audit engagements, from planning through fieldwork, reporting, and issue closure • Design and execute control testing procedures independently, including walkthroughs, inquiry, inspection, and reperformance • Prepare and maintain audit documentation including process narratives, flowcharts, risk and control matrices (RCMs), testing workpapers, and audit reports • Facilitate kickoff, status update, and closing meetings with process owners and senior management • Identify control deficiencies and communicate findings clearly, with practical and prioritized remediation recommendations • Support management in designing and implementing controls to address identified gaps and process weaknesses • Track open audit issues and remediation plans through closure, validating the effectiveness of corrective actions • Support readiness for regulatory and compliance audits, including HIPAA, data privacy, and applicable state licensing requirements • Collaborate cross-functionally with Finance, Legal, Compliance, IT, and Operations to support control assessments and process improvements • Contribute to developing and refining IA methodology, workpaper templates, and audit tooling as the function matures • Monitor the evolving regulatory and risk landscape relevant to telehealth and healthcare services to keep the audit plan current and relevant

🎯 Requirements

• Bachelor's degree in Accounting, Finance, Healthcare Administration, or related field and an active Certified Internal Auditor (CIA) designation • 5+ years of progressive internal audit, external audit, business risk advisory, or healthcare regulatory experience • Demonstrated hands-on experience across the full audit lifecycle, including risk assessment, control design and testing, workpaper documentation, and audit report writing, with the ability to execute independently without close supervision • Deep understanding of COSO frameworks and internal control principles • Proven ability to manage multiple concurrent audit engagements, prioritize under competing deadlines, and deliver on time • Years of experience working directly with process owners at all levels in a fluid environment where formal controls are still being built and refined • A builder of control awareness across an organization, including educating process owners and non-finance stakeholders across departments on internal audit's role and foundational control concepts • Critical thinker that provides sound and professional judgment, with the ability to distinguish material risks from noise and communicate findings with precision and appropriate tact • Concise and clear communicator, both written and verbal, with the ability to translate technical control concepts into findings that resonate with non-audit audiences • Strong proficiency with AI tools and data analytics platforms (e.g., ACL/Galvanize, IDEA, Power BI, or Tableau) for control testing and exception analysis

🏖️ Benefits

• Medical, Dental, and Vision plans • Flexible Spending/Health Savings Accounts • Flexible PTO • 401(k) + Company Match • Life Insurance, Pet insurance, and more