Senior Field Service Technician

🔥 9 minutes ago

🎰 Nevada – Remote

🎰 Nevada – Remote

💵 $68.6k - $109.8k / year

⏰ Full Time

🟠 Senior

🔧 Field Service Engineer

👻 Ghost score 0%

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ABB

WebsiteLinkedInAll Job Openings

10,000+ employees

⚡ Energy

🏭 Manufacturing

🔧 Hardware

💰 $545.9M Post-IPO Debt - ABB on 2023-11

Energy • Manufacturing • Hardware

ABB is a global technology and engineering company focused on electrification, industrial automation, and motion (electrical motors, drives, robotics and related systems). The company provides products, systems and services for electrification, power and automation across sectors such as buildings and infrastructure, industrial automation, marine and ports, oil & gas, and power generation, with an emphasis on energy efficiency and sustainable solutions.

📋 Description

• Work on-site with customers to identify opportunities for operational improvement and eliminate pain points. • Perform field service tasks, including identifying technical issues and conducting on-site troubleshooting within certified areas. • Execute installation and commissioning, maintenance, repairs, extensions, upgrades, retrofits, end-of-life services, and replacements. • Support the certification process of Associate Field Service Technicians and Field Service Technicians. • Coach technicians and supervise complex site activities. • Act as trainers when needed for team members and customers. • Prepare material lists for service activities and ensure materials, parts, and equipment meet quality standards and are available. • Proactively identify potential equipment failures and recommend corrective actions. • Build and maintain positive customer relationships to contribute to customer satisfaction. • Identify potential new sales opportunities, address customer needs, and communicate opportunities internally. • Identify opportunities for product and quality improvements and provide recommendations to management. • Follow safety protocols and maintain safe work and environmental practices. • Report unsafe practices and incidents.

🎯 Requirements

• Bachelor’s degree in Electrical Engineering or Electrical Engineering Technology with 4+ years’ experience servicing critical power equipment OR Associate’s Degree in electrical technology with 6+ years’ experience in servicing critical power equipment OR High School Diploma/GED and equivalent work and/or military experience (8+ years) servicing critical power equipment. • Advanced level ability to interact and communicate (written and verbal) information to varying levels within the organization. • Collaborates well with others. • Advanced level of ability to use Microsoft Office products. • Moderate ability to project manage using MS Project or Excel. • Advanced ability to write test plans and reports detailing test results. • Advanced ability to stay organized and meet deadlines on administrative duties. • Works with a sense of urgency and ownership until the job is complete. • Candidates must already have work authorization that would permit them to work for ABB in the US.

🏖️ Benefits

• Choice between two medical plan options: a PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan. • Choice between two dental plan options: Core and Core Plus • Vision benefit • Company paid life insurance (2X base pay) • Company paid AD&D (1X base pay) • Voluntary life and AD&D – 100% employee paid up to maximums • Short Term Disability – up to 26 weeks – Company paid • Long Term Disability – 60% of pay – Company paid. Ability to “buy-up” to 66 2/3% of pay. • Supplemental benefits – 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance) • Parental Leave – up to 6 weeks • Employee Assistance Program • Health Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption • Employee discount program • 401k Savings Plan with Company Contributions • Employee Stock Acquisition Plan (ESAP) • 11 paid holidays • Vacation provided based on years of service for hourly and non-exempt positions

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