Senior Field Service Technician

🔥 1 minute ago

⚔️ Virginia – Remote

⚔️ Virginia – Remote

💵 $68.6k - $109.8k / year

⏰ Full Time

🟠 Senior

🔧 Field Service Engineer

👻 Ghost score 0%

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ABB

WebsiteLinkedInAll Job Openings

10,000+ employees

⚡ Energy

🏭 Manufacturing

🔧 Hardware

💰 $545.9M Post-IPO Debt - ABB on 2023-11

Energy • Manufacturing • Hardware

ABB is a global technology and engineering company focused on electrification, industrial automation, and motion (electrical motors, drives, robotics and related systems). The company provides products, systems and services for electrification, power and automation across sectors such as buildings and infrastructure, industrial automation, marine and ports, oil & gas, and power generation, with an emphasis on energy efficiency and sustainable solutions.

📋 Description

• Work on-site with customers to identify opportunities for operational improvement and eliminate pain points • Perform field service tasks, identify technical issues, and conduct on-site troubleshooting within certified areas • Execute installation and commissioning, maintenance, repairs, extensions, upgrades, retrofits, end-of-life services, and replacements • Support certification of Associate Field Service Technicians and Field Service Technicians • Coach technicians and supervise complex site activities • Act as a trainer for team members and customers when needed • Prepare material lists for service activities and ensure materials, parts, and equipment meet quality standards and are available • Proactively identify potential equipment failures and recommend corrective actions • Build and maintain positive customer relationships • Identify potential new sales opportunities and communicate them internally • Identify product and quality improvement opportunities and provide recommendations to management • Follow safety protocols and maintain safe work and environmental practices • Report unsafe practices and incidents • Reports to the Service Team Leader

🎯 Requirements

• Bachelor’s degree in Electrical Engineering or Electrical Engineering Technology with 4+ years’ experience servicing critical power equipment, OR Associate’s Degree in electrical technology with 6+ years’ experience in servicing critical power equipment, OR High School Diploma/GED and equivalent work and/or military experience with 8+ years servicing critical power equipment • Advanced ability to interact and communicate written and verbal information to varying levels within the organization • Ability to collaborate well with others • Advanced ability to use Microsoft Office products • Moderate ability to project manage using MS Project or Excel • Advanced ability to write test plans and reports detailing test results • Advanced ability to stay organized and meet deadlines on administrative duties • Work authorization permitting employment with ABB in the United States

🏖️ Benefits

• Choice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan. • Choice between two dental plan options: Core and Core Plus • Vision benefit • Company paid life insurance (2X base pay) • Company paid AD&D (1X base pay) • Voluntary life and AD&D – 100% employee paid up to maximums • Short Term Disability – up to 26 weeks – Company paid • Long Term Disability – 60% of pay – Company paid. Ability to “buy-up” to 66 2/3% of pay. • Supplemental benefits – 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance) • Parental Leave – up to 6 weeks • Employee Assistance Program • Health Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption • Employee discount program • 401k Savings Plan with Company Contributions • Employee Stock Acquisition Plan (ESAP) • 11 paid holidays • Vacation based on years of service for hourly and non-exempt positions

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