Associate Project Manager

🔥 14 minutes ago

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Logo of ABB

ABB

10,000+ employees

💼 Consulting

📦 Logistics

🚗 Transport

💰 $545.9M Post-IPO Debt - ABB on 2023-11

Consulting • Logistics • Transport

<ABB> ABB is a global technology company specializing in electrification, industrial automation, robotics, motion, and power products and services. It designs, manufactures and services hardware such as motors, drives, medium- and low-voltage equipment, transformers, EV charging infrastructure, and robotic systems, and provides software and lifecycle services to utilities, industry, transport and infrastructure customers to improve efficiency and enable a low-carbon, digitally connected future.

📋 Description

• Coordinate assigned aspects of Electrical Preventative Maintenance (EPM) projects • Support project management and execution by completing administrative tasks within assigned workflows • Define and apply basic project planning techniques and drive project updates • Analyze planned versus actual project performance • Prepare materials and assist in project reviews • Maintain billing plan milestones • Control documentation accuracy and consistency • Develop and maintain relationships with customer contacts and contractors • Manage customer deliverables, including contractor scheduling and work-order follow-up • Maintain customer satisfaction and create new business opportunities • Track financials, issue purchase orders and change orders, and support invoicing • Evaluate customer needs, make recommendations, and build or improve account scorecards • Research and order materials, coordinate with contractors, customers, utility companies and supply houses, and handle returns • Review and process quotes for appropriate and economical solutions • Use the company service platform to monitor and track progress • Work some weekends and nights and travel to customer sites as needed

🎯 Requirements

• 2+ years of construction project management experience required • Excellent customer service skills and attention to detail • Ability to define problems, collect data, establish facts, draw valid conclusions, and implement solutions • Familiarity with electrical and mechanical services, or ability to learn • Ability to deal with ambiguity, changing environments, and a rapid work pace • Creative thinking and conflict-resolution capability • High school diploma/GED required • Bachelor’s degree preferred • Minimum of three years of experience in a customer service, account management, or project assistant role • Demonstrated success developing and maintaining strong customer relationships • Experience with direct-facing field services support • Solid understanding of logistical challenges involved in managing remote technical field personnel • Flexibility to work weekends and nights • Ability to travel to customer sites as needed

🏖️ Benefits

• Choice between two medical plan options: a PPO plan called the Copay Plan OR a High Deductible Health Plan with a Health Savings Account • Choice between two dental plan options: Core and Core Plus • Vision benefit • Company paid life insurance (2X base pay) • Company paid AD&D (1X base pay) • Voluntary life and AD&D – 100% employee paid up to maximums • Short Term Disability – up to 26 weeks – Company paid • Long Term Disability – 60% of pay – Company paid, with ability to buy-up to 66 2/3% of pay • Supplemental benefits: Accident insurance, hospital indemnity, critical illness, pet insurance • Parental Leave – up to 6 weeks • Employee Assistance Program • Health Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption • Employee discount program • Retirement 401k Savings Plan with Company Contributions • Employee Stock Acquisition Plan (ESAP) • 11 paid holidays • Vacation under a permissive time away policy for salaried exempt positions

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