Field Service Technician

🕒 September 25

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔧 Field Service Engineer

Where this job comes from

Posted on ABB's careers page ↗ABB's careers page, not through a job board

First seen by Remote Rocketship September 25

Still open on ABB's site. Checked 8 hours ago.

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Logo of ABB

ABB

10,000+ employees

💼 Consulting

📦 Logistics

🚗 Transport

💰 $545.9M Post-IPO Debt - ABB on 2023-11

Consulting • Logistics • Transport

<ABB> ABB is a global technology company specializing in electrification, industrial automation, robotics, motion, and power products and services. It designs, manufactures and services hardware such as motors, drives, medium- and low-voltage equipment, transformers, EV charging infrastructure, and robotic systems, and provides software and lifecycle services to utilities, industry, transport and infrastructure customers to improve efficiency and enable a low-carbon, digitally connected future.

📋 Description

• Provide technical onsite and offsite support and expertise in response to site work requests • Perform installation, commissioning, troubleshooting, preventive maintenance, and repair of ABB Variable Frequency Drives (VFDs) • Prepare spare parts, test tools and equipment, and complete required documentation • Submit detailed and comprehensive service reports in a timely manner and follow up when needed • Coordinate activities with related groups to achieve objectives and ensure customer satisfaction • Communicate and present information to top management, customers, vendors, and employees • Provide feedback on product quality issues to reduce warranty costs • Work under the direction of the Drives Service Manager • Collaborate with Field Operations and Management to deliver successful outcomes for internal and external customers

🎯 Requirements

• Associate degree in technical field and 3 years of relevant experience OR high school diploma/GED and 5 years of relevant experience OR military education/experience required • Valid driver’s license • Authorization to work in the United States • Ability to communicate with all levels in the organization, from field technicians to senior management • Ability to read, write, and speak English • Ability to travel 70% of the time • Experience with Medium Voltage drives and power electronics preferred • Knowledge of motors, transformers, switchgear, and industrial communication protocols preferred • Ability to interpret electrical schematics, wiring diagrams, assembly drawings, and technical documentation preferred • Previous Field Service experience preferred • Hands-on work at heights, in varying weather conditions, and around energized systems

🏖️ Benefits

• Choice between two medical plan options: a PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan • Choice between two dental plan options: Core and Core Plus • Vision benefit • Company paid life insurance (2X base pay) • Company paid AD&D (1X base pay) • Voluntary life and AD&D – 100% employee paid up to maximums • Short Term Disability – up to 26 weeks – Company paid • Long Term Disability – 60% of pay – Company paid; ability to buy-up to 66 2/3% of pay • Supplemental benefits – 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance) • Parental Leave – up to 6 weeks • Employee Assistance Program • Health Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption • Employee discount program • 401k Savings Plan with Company Contributions • Employee Stock Acquisition Plan (ESAP) • 11 paid holidays • Vacation based on years of service for hourly and non-exempt positions

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