Associate Clinical Specialist, CRM

🕒 August 21

🗽 New York – Remote

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💵 $55.3k - $110.7k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

🏆 Customer Success

🦅 H1B Visa Sponsor

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👻 Ghost score 10%

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Logo of Abbott

Abbott

10,000+ employees

Founded 1888

🏥 Healthcare

⚕️ Healthcare Insurance

🧬 Biotechnology

Healthcare • Healthcare Insurance • Biotechnology

Abbott is a global healthcare company committed to advancing medical technologies and improving lives around the world. It offers a broad range of leading products in diagnostics, medical devices, nutrition, and branded generic medicines. Abbott's innovations such as the FreeStyle Libre glucose monitoring systems and BinaxNOW rapid antigen tests are transforming diabetes management and COVID-19 response. Through its partnerships and initiatives, Abbott aims to foster health equity, improve access to healthcare, and address critical health challenges like malnutrition and infectious diseases. Abbott is also dedicated to sustainability and social responsibility, striving to make life-changing technologies accessible and affordable.

📋 Description

• Provide comprehensive engineering, sales, educational, and technical support for Cardiac Rhythm Management products • Respond to field inquiries from physicians, healthcare professionals, patients, and field sales staff • Act as a clinical interface between the medical community and the business • Build and sustain credible business relationships with customers • Provide engineering, sales, education, and clinical support for field inquiries • Maintain thorough knowledge of CRM products, related technical knowledge, trends, and players • Develop, lead, and/or facilitate CRM product training sessions for healthcare professionals • Provide backup support to CRM Sales Representatives

🎯 Requirements

• Bachelor’s degree in Bio-Medical Engineering, related field or equivalent healthcare experience • Minimum of 0–2 years of related experience or a program certification from an accredited cardiac training program • Capability to obtain certification in CRM products • Knowledge of cardiology, electro-physiology, or cardiac electro-physiology procedures • Familiarity with cath lab and operating room procedures and protocol • Advanced knowledge of cardiac pacing systems • Ability to apply engineering skills to interpret and solve complex clinical problems • Strong written and verbal communication skills • Excellent interpersonal, presentation, analytical, and organizational abilities • Ability to meet deadlines effectively • Detail-oriented and capable of working independently • Ability to collaborate with engineers, technical specialists, vendors, and customers • Ability to manage multiple assignments simultaneously and efficiently • Extensive personal computer skills, including Microsoft Office or equivalent software, for graphics, word processing, databases, and authoring programs • Willingness and ability to travel 20% of the time

🏖️ Benefits

• Career development with an international company • Free medical coverage eligibility through the Health Investment Plan (HIP) PPO medical plan • Retirement savings plan with a high employer contribution • Tuition reimbursement • Freedom 2 Save student debt program • FreeU education benefit toward a bachelor’s degree • Health and wellness benefits • Equal Opportunity Employer committed to employee diversity

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