Remote customer success jobs in New York

Customer Success Manager, Tier 2

🕒 Yesterday

🕒 Yesterday

Eltropy

51 - 200

🤖 Artificial Intelligence

☁️ SaaS

💸 Finance

Tier 2 Customer Success Manager managing 50 financial-institution customers for Eltropy’s Agentic AI platform. Driving adoption, retention, expansion, and customer advocacy.

🌽 Illinois, Iowa, +6 more states – Remote

🌽 Illinois – Remote 🌾 Iowa – Remote 🌾 Nebraska – Remote 🗽 New York – Remote 🏈 Ohio – Remote 🚗 Michigan – Remote ❄️ Minnesota – Remote 🔔 Pennsylvania – Remote

💵 $120k - $150k / year

💰 $25M Series A - Eltropy on 2021-06

⏰ Full Time

🟡 Mid-level

🟠 Senior

🏆 Customer Success

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

Customer Success Manager, Tier 1

🕒 Yesterday

🕒 Yesterday

Eltropy

51 - 200

🤖 Artificial Intelligence

☁️ SaaS

💸 Finance

Customer Success Manager managing Tier-1 credit union and community bank accounts. Driving adoption, retention, expansion, and strategic outcomes for Eltropy’s AI communications platform.

🌽 Illinois, Iowa, +9 more states – Remote

🌽 Illinois – Remote 🌾 Iowa – Remote 🌾 Nebraska – Remote 🗽 New York – Remote 🌾 North Dakota – Remote 🏈 Ohio – Remote 🚗 Michigan – Remote ❄️ Minnesota – Remote 🔔 Pennsylvania – Remote 🗿 South Dakota – Remote 🧀 Wisconsin – Remote

💵 $145k - $175k / year

💰 $25M Series A - Eltropy on 2021-06

⏰ Full Time

🟡 Mid-level

🟠 Senior

🏆 Customer Success

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

Senior Strategic Customer Success Manager

🕒 2 days ago

🕒 2 days ago

Relativity

1001 - 5000

⚖️ Legal

💼 Consulting

🏥 Healthcare

Senior Customer Success Manager driving AI adoption, governance, and measurable outcomes for Relativity’s legal technology customers. Managing strategic enterprise relationships, renewals, and executive stakeholder engagement.

🏈 Alabama, Arizona, +36 more states – Remote

🏈 Alabama – Remote 🌵 Arizona – Remote 🏄 California – Remote ⛰️ Colorado – Remote 🦌 Connecticut – Remote 🐊 Florida – Remote 🥔 Idaho – Remote 🌽 Illinois – Remote 🌾 Iowa – Remote 🌪️ Kansas – Remote 🐎 Kentucky – Remote ⚜️ Louisiana – Remote 🦞 Maine – Remote 🦬 Montana – Remote 🌾 Nebraska – Remote 🎰 Nevada – Remote 🗻 New Hampshire – Remote 🏖️ New Jersey – Remote 🌶️ New Mexico – Remote 🗽 New York – Remote 🌲 North Carolina – Remote 🏈 Ohio – Remote 🌪️ Oklahoma – Remote 🌲 Oregon – Remote 🦀 Maryland – Remote 🍂 Massachusetts – Remote 🚗 Michigan – Remote ❄️ Minnesota – Remote 🏰 Missouri – Remote 🔔 Pennsylvania – Remote 🌴 South Carolina – Remote 🎸 Tennessee – Remote 🤠 Texas – Remote ⛷️ Utah – Remote ⚔️ Virginia – Remote ☕ Washington – Remote ⛰️ West Virginia – Remote 🧀 Wisconsin – Remote

💵 $82k - $124k / year

⏰ Full Time

🟠 Senior

🏆 Customer Success

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

Strategic Customer Success Manager

🕒 2 days ago

🕒 2 days ago

Connecteam

201 - 500

🤝 B2B

👥 HR Tech

⚡ Productivity

Strategic Customer Success Manager helping Connecteam retain and expand enterprise workforce-management customers. Advising executives, driving adoption, and identifying account growth opportunities.

⛰️ Colorado, Florida, +6 more states – Remote

⛰️ Colorado – Remote 🐊 Florida – Remote 🏖️ New Jersey – Remote 🗽 New York – Remote 🌲 North Carolina – Remote 🌴 South Carolina – Remote 🤠 Texas – Remote ⛷️ Utah – Remote

💵 $100k - $140k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🏆 Customer Success

Strategic Customer Success Manager

🕒 2 days ago

🕒 2 days ago

Connecteam

201 - 500

🤝 B2B

👥 HR Tech

⚡ Productivity

Strategic Customer Success Manager guiding enterprise customers using Connecteam’s deskless-workforce platform. Driving adoption, retention, expansion, executive engagement, and customer advocacy.

⛰️ Colorado, Florida, +6 more states – Remote

⛰️ Colorado – Remote 🐊 Florida – Remote 🏖️ New Jersey – Remote 🗽 New York – Remote 🌲 North Carolina – Remote 🌴 South Carolina – Remote 🤠 Texas – Remote ⛷️ Utah – Remote

💵 $100k - $140k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🏆 Customer Success

Strategic Customer Success Manager

🕒 2 days ago

🕒 2 days ago

Connecteam

201 - 500

🤝 B2B

👥 HR Tech

⚡ Productivity

Strategic Customer Success Manager driving retention, adoption, and expansion for Connecteam’s deskless-workforce SaaS platform. Advising enterprise executives and managing complex customer relationships across the United States.

⛰️ Colorado, Florida, +6 more states – Remote

⛰️ Colorado – Remote 🐊 Florida – Remote 🏖️ New Jersey – Remote 🗽 New York – Remote 🌲 North Carolina – Remote 🌴 South Carolina – Remote 🤠 Texas – Remote ⛷️ Utah – Remote

💵 $100k - $140k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🏆 Customer Success

Lead Director – Strategic Customer Engagement Operations

Job not on LinkedIn

🕒 2 days ago

🕒 2 days ago

Job not on LinkedIn

CVS Health

10,000+ employees

🏥 Healthcare

⚕️ Healthcare Insurance

🛒 Retail

Health100 strategic customer engagement leader at CVS Health, coordinating healthcare client engagements and pre-sales. Aligning executives, stakeholders, and follow-up across the customer portfolio.

🏄 California, Illinois, +3 more states – Remote

🏄 California – Remote 🌽 Illinois – Remote 🏖️ New Jersey – Remote 🗽 New York – Remote 🍂 Massachusetts – Remote

💵 $100k - $231.5k / year

⏰ Full Time

🟠 Senior

🏆 Customer Success

Senior Customer Success Manager

🕒 3 days ago

🕒 3 days ago

MoEngage

501 - 1000

☁️ SaaS

🤖 Artificial Intelligence

📣 Marketing

Senior Customer Success Manager driving adoption, retention, and growth for brands using MoEngage’s customer engagement platform. Advising enterprise clients on CRM, mobile marketing automation, and product strategy.

🗽 New York – Remote

🗽 New York – Remote

⏰ Full Time

🟠 Senior

🏆 Customer Success

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

Director, Client Success

Job not on LinkedIn

🕒 3 days ago

🕒 3 days ago

Job not on LinkedIn

Storable

501 - 1000

💼 Consulting

📦 Logistics

📣 Marketing

Director of Client Success leading CSM teams, retention, and expansion for Storable’s AI-powered self-storage technology platform. Driving client value across a defined portfolio.

🏈 Alabama, Arizona, +32 more states – Remote

🏈 Alabama – Remote 🌵 Arizona – Remote 🏄 California – Remote ⛰️ Colorado – Remote 🦌 Connecticut – Remote 🐊 Florida – Remote 🥔 Idaho – Remote 🌽 Illinois – Remote 🌾 Iowa – Remote 🌪️ Kansas – Remote ⚜️ Louisiana – Remote 🌾 Nebraska – Remote 🎰 Nevada – Remote 🏖️ New Jersey – Remote 🗽 New York – Remote 🌲 North Carolina – Remote 🏈 Ohio – Remote 🌪️ Oklahoma – Remote 🌲 Oregon – Remote 🦀 Maryland – Remote 🍂 Massachusetts – Remote 🚗 Michigan – Remote ❄️ Minnesota – Remote 🎸 Mississippi – Remote 🏰 Missouri – Remote 🔔 Pennsylvania – Remote 🌴 South Carolina – Remote 🎸 Tennessee – Remote 🤠 Texas – Remote ⛷️ Utah – Remote ⚔️ Virginia – Remote ☕ Washington – Remote 🧀 Wisconsin – Remote 🦬 Wyoming – Remote

💵 $150k - $200k / year

⏰ Full Time

🔴 Lead

🏆 Customer Success

Scaled Customer Success Manager

🕒 3 days ago

🕒 3 days ago

OneSignal

51 - 200

📣 Marketing

💼 Consulting

☁️ SaaS

Scaled Customer Success Manager driving platform adoption for OneSignal, an autonomous lifecycle marketing engine for B2C app companies. Engaging Tech Touch customers and improving customer outcomes at scale.

🌐 United States, United Kingdom, +2 more countries – Remote

🇺🇸 United States – Remote 🇬🇧 United Kingdom – Remote 🇸🇬 Singapore – Remote 🇨🇦 Canada – Remote

🏄 California, Colorado, +10 more states – Remote

🏄 California – Remote ⛰️ Colorado – Remote 🐊 Florida – Remote 🏖️ New Jersey – Remote 🗽 New York – Remote 🏈 Ohio – Remote 🌲 Oregon – Remote 🍂 Massachusetts – Remote 🔔 Pennsylvania – Remote 🤠 Texas – Remote ⛷️ Utah – Remote ☕ Washington – Remote

💵 $70k - $115k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

🏆 Customer Success

🚫👨‍🎓 No degree required

Customer Success Manager

🕒 3 days ago

🕒 3 days ago

OneSignal

51 - 200

📣 Marketing

💼 Consulting

☁️ SaaS

Customer Success Manager retaining and expanding strategic US customers for OneSignal’s autonomous lifecycle marketing platform. Leading onboarding, business reviews, and customer feedback for product growth.

🌐 United States, United Kingdom, +2 more countries – Remote

🇺🇸 United States – Remote 🇬🇧 United Kingdom – Remote 🇸🇬 Singapore – Remote 🇨🇦 Canada – Remote

🏄 California, Colorado, +10 more states – Remote

🏄 California – Remote ⛰️ Colorado – Remote 🐊 Florida – Remote 🏖️ New Jersey – Remote 🗽 New York – Remote 🏈 Ohio – Remote 🌲 Oregon – Remote 🍂 Massachusetts – Remote 🔔 Pennsylvania – Remote 🤠 Texas – Remote ⛷️ Utah – Remote ☕ Washington – Remote

💵 $100k - $125k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

🏆 Customer Success

🚫👨‍🎓 No degree required

Strategic Growth Customer Success Manager

🕒 3 days ago

🕒 3 days ago

Remedio (formerly GYTPOL)

11 - 50

☁️ SaaS

🤝 B2B

🏢 Enterprise

Strategic Customer Success Manager growing Fortune 500 cybersecurity accounts for Remedio's autonomous remediation platform. Driving executive relationships, renewals, expansion, and customer retention.

🗽 New York – Remote

🗽 New York – Remote

💰 $65M Series A on 2025-09

⏰ Full Time

🟠 Senior

🔴 Lead

🏆 Customer Success

Customer Success Manager

🕒 3 days ago

🕒 3 days ago

Remedio (formerly GYTPOL)

11 - 50

☁️ SaaS

🤝 B2B

🏢 Enterprise

Customer Success Manager owning US customer relationships for Remedio’s autonomous cyber-risk remediation platform. Driving deployment, measurable risk reduction, renewals, and account expansion.

🗽 New York – Remote

🗽 New York – Remote

💰 $65M Series A on 2025-09

⏰ Full Time

🟡 Mid-level

🟠 Senior

🏆 Customer Success

Customer Success Director

🕒 3 days ago

🕒 3 days ago

Adaptive6

51 - 200

☁️ SaaS

🏢 Enterprise

🤖 Artificial Intelligence

Customer Success Director owning strategic US enterprise accounts for Adaptive6’s cloud and AI cost governance platform. Driving savings, renewals, expansion and the US Customer Success practice.

🗽 New York – Remote

🗽 New York – Remote

⏰ Full Time

🔴 Lead

🏆 Customer Success

Customer Success Engagement Manager

Job not on LinkedIn

🔥 19 minutes ago

🔥 19 minutes ago

Job not on LinkedIn

Viaduct

11 - 50

💼 Consulting

📦 Logistics

🏭 Manufacturing

Customer Success Engagement Manager leading customer analytics engagements and AI solution implementations. Viaduct helps manufacturers improve yield, eliminate rework, and reduce operational costs.

🇺🇸 United States – Remote

💰 Series B on 2024-06

⏰ Full Time

🟠 Senior

🔴 Lead

🏆 Customer Success

👻 Ghost score 11%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Customer Success Manager

🔥 11 hours ago

🔥 11 hours ago

Just Appraised

11 - 50

🤖 Artificial Intelligence

🏛️ Government

☁️ SaaS

Customer Success Manager driving adoption, renewals, and expansion for Alltus, whose NLP and AI software helps local governments work faster and more efficiently.

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🏆 Customer Success

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 10%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Customer Relationship Management, CRM Administrator

Job not on LinkedIn

🕒 Yesterday

🕒 Yesterday

Job not on LinkedIn

Volexity

51 - 200

🔒 Cybersecurity

💼 Consulting

CRM Administrator managing Salesforce, Experience Cloud, and secure customer portals for cybersecurity company Volexity. Maintaining data integrity, automation, reporting, and customer data isolation.

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🏆 Customer Success

👻 Ghost score 12%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Senior Customer Success Manager

Job not on LinkedIn

🕒 Yesterday

🕒 Yesterday

Job not on LinkedIn

Canopy

51 - 200

Senior Customer Success Manager leading complex enterprise healthcare deployments for Canopy’s workplace safety technology. Driving customer outcomes, renewals, expansion, and scalable Customer Success operations.

🇺🇸 United States – Remote

🔥 Funding within the last year

💰 $22M Series B on 2026-01

⏰ Full Time

🟠 Senior

🏆 Customer Success

👻 Ghost score 14%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Customer Success Manager – Enterprise Accounts

🕒 Yesterday

🕒 Yesterday

Nametag

11 - 50

🏥 Healthcare

🛡️ Insurance

📦 Logistics

Customer Success Manager owning onboarding, adoption, and renewals for Nametag’s enterprise identity security customers. Driving measurable outcomes, retention, and expansion remotely across the US.

🇺🇸 United States – Remote

💰 Series unknown on 2021-02

⏰ Full Time

🟡 Mid-level

🟠 Senior

🏆 Customer Success

👻 Ghost score 23%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.