Contracts & Billing Client Success Manager – School Background

Job not on LinkedIn

🔥 2 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🏆 Customer Success

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 12%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Clarity

WebsiteLinkedInAll Job Openings

11 - 50 employees

📚 Education

💸 Finance

☁️ SaaS

Education • Finance • SaaS

Clarity is a company that provides comprehensive financial aid solutions specifically designed for K-12 schools. Its platform simplifies financial aid processes by offering modern applications that families can complete quickly and efficiently, with features like direct IRS integration and smart automation. Clarity aims to reduce the administrative workload for schools, increase family participation in financial aid programs, and provide real-time insights into key financial metrics. With a focus on supporting Financial Aid Managers, Business Managers, and Enrollment Managers, Clarity offers tailored solutions to enhance productivity and strategic decision-making in financial aid management. The company is committed to constant innovation and is a dedicated partner to schools in achieving success in financial aid processes.

📋 Description

• Train schools through the onboarding and implementation process • Proactively schedule and lead regular check-in calls with schools throughout the year • Ensure schools are on track to achieve their goals using Clarity • Serve as a trusted thought partner to schools • Communicate feature requests and product improvement opportunities to the product team • Respond to school support inquiries and escalate relevant issues to appropriate internal teams • Solicit and document feedback data from client schools • Attend and participate in regular team and company meetings • Attend and participate in professional conferences as needed • Develop and maintain training materials and resources for school users • Perform other duties as required or assigned within the scope of the classification

🎯 Requirements

• A minimum of 3 years’ direct work experience in a PK-12 school administrative office or non-profit billing and accounting • Familiarity with financial concepts; comfortable interpreting invoices, ledgers, and basic accounting or reporting documents • Experience working with spreadsheets to analyze data, identify trends, and support decision-making • Growth mindset and eagerness to join a quickly growing team • Ability to embrace uncertainty and design processes • Genuine enjoyment of helping people solve their problems • High technical aptitude and ability to learn software quickly • Experience with HubSpot, Zoom, Google Workspace, Loom, Intercom, LogRocket, Linear, and Notion • Excellent organizational, time management, and communication skills • Experience using spreadsheets to analyze data and drive decision-making • CPA or formal accounting training is a plus but not required • Financial literacy and willingness to deepen understanding of accounting and reporting

🏖️ Benefits

• Stock options • 100% company-sponsored health, medical and dental insurance • Fully remote work environment • Team-specific offsites every year • Company-sponsored offsites every year • Opportunities for personal and professional growth • Product-focused organization that invests in improving the experience of school and family users

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