Patient Financial Services Associate II

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $17 - $34 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

💸 Financial Planning and Analysis (FP&A)

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Abbott

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1888

🏥 Healthcare

⚕️ Healthcare Insurance

🧬 Biotechnology

Healthcare • Healthcare Insurance • Biotechnology

Abbott is a global healthcare company committed to advancing medical technologies and improving lives around the world. It offers a broad range of leading products in diagnostics, medical devices, nutrition, and branded generic medicines. Abbott's innovations such as the FreeStyle Libre glucose monitoring systems and BinaxNOW rapid antigen tests are transforming diabetes management and COVID-19 response. Through its partnerships and initiatives, Abbott aims to foster health equity, improve access to healthcare, and address critical health challenges like malnutrition and infectious diseases. Abbott is also dedicated to sustainability and social responsibility, striving to make life-changing technologies accessible and affordable.

📋 Description

• Process claims, appeals, denials, and statements accurately and promptly • Resolve billing discrepancies, eligibility issues, denials, appeals, and aged unpaid claims for commercial, government, and plan coverage • Communicate insurance information to ancillary departments and ensure appropriate coverage using Epic, external portals, and other software • Verify patient insurance eligibility and update patient demographics, financial information, and guarantor information in Epic • Interact with insurers and third-party payors to obtain and document authorization • Research missing or erroneous account information using portals and other resources, including identifying unknown payors • Review and edit claims and appeals before submission to the clearinghouse • Analyze and resolve claim issues according to federal, state, and payor rules and procedures • Correct rejected claims from claim scrubbers, clearinghouses, or payors • Review explanations of payments and determine appropriate denial resolution actions, including appeals, write-offs, and patient statements • Investigate payor underpayments and follow up by phone on unpaid aging claims • Provide supporting documentation to insurance payors • Perform accurate and timely write-offs for uncollectible accounts • Participate in team meetings and share denial trends to improve front-end claim edits and first-pass resolution • Contribute workflow and best-practice ideas to improve performance, processes, and net revenue collections • Provide ad-hoc departmental support during special projects, outages, or high-volume periods • Maintain confidentiality and comply with HIPAA guidelines and company quality policies • Stay current with medical billing regulations, rules, and guidelines

🎯 Requirements

• High School Diploma or General Education Degree (GED) • 2 years of experience in medical billing, claims, and/or insurance processing • Extensive and current working knowledge of government, managed care, and commercial insurance claim submission requirements, reimbursement guidelines, and codes • Knowledge of medical terminology and/or health insurance terms • Knowledge of EHR operating systems and electronic records • Proficient in computer systems and keyboarding skills • Strong attention to detail and focus on quality output • Ability to perform essential duties with or without accommodation • Authorization to work in the United States without sponsorship • Related Associate degree or medical billing certification (preferred) • 4+ years of experience in medical or insurance billing field (preferred) • Experience with Epic or other EHR application (preferred) • Successful completion of an Epic processes assessment with a score of 80% or higher • Ability to work Monday through Friday during normal business hours • Ability to work at a computer and/or type for approximately 90% of a typical working day • Ability to work on a computer and phone simultaneously • Ability to use a telephone through a headset