
10,000+ employees
Founded 1888
🏥 Healthcare
⚕️ Healthcare Insurance
🧬 Biotechnology
Healthcare • Healthcare Insurance • Biotechnology
Abbott is a global healthcare company committed to advancing medical technologies and improving lives around the world. It offers a broad range of leading products in diagnostics, medical devices, nutrition, and branded generic medicines. Abbott's innovations such as the FreeStyle Libre glucose monitoring systems and BinaxNOW rapid antigen tests are transforming diabetes management and COVID-19 response. Through its partnerships and initiatives, Abbott aims to foster health equity, improve access to healthcare, and address critical health challenges like malnutrition and infectious diseases. Abbott is also dedicated to sustainability and social responsibility, striving to make life-changing technologies accessible and affordable.
🔥 0 minutes ago
🇺🇸 United States – Remote
💵 $78k - $156k / year
⏰ Full Time
🟠 Senior
🧐 Analyst
🦅 H1B Visa Sponsor
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10,000+ employees
Founded 1888
🏥 Healthcare
⚕️ Healthcare Insurance
🧬 Biotechnology
Healthcare • Healthcare Insurance • Biotechnology
Abbott is a global healthcare company committed to advancing medical technologies and improving lives around the world. It offers a broad range of leading products in diagnostics, medical devices, nutrition, and branded generic medicines. Abbott's innovations such as the FreeStyle Libre glucose monitoring systems and BinaxNOW rapid antigen tests are transforming diabetes management and COVID-19 response. Through its partnerships and initiatives, Abbott aims to foster health equity, improve access to healthcare, and address critical health challenges like malnutrition and infectious diseases. Abbott is also dedicated to sustainability and social responsibility, striving to make life-changing technologies accessible and affordable.
• Perform business systems design and configuration, upgrades, and improvements for assigned technology platforms • Serve as primary support contact for application end-users • Identify, troubleshoot, and resolve application and cross-application issues • Perform impact analysis for requested changes • Build and test system changes • Identify platform performance improvements and opportunities to enable business processes • Lead estimation of enhancement and support requests • Guide workflow design and analyze technical issues • Liaise with business systems stakeholders and software vendor implementation staff • Develop understanding of operational needs and improve business workflows with technology • Participate in training and work with end users • Provide end-user support through tracking systems • Review project and issue status with project leadership • Assign or delegate configuration and other activities to Application Analysts or Managed Services team members • Act as delegate for the Applications Manager during incident or problem resolution • Mentor junior analysts and peers • Lead internal process design and documentation for continuous IT improvement • Work within cross-functional teams and communicate with project leadership, subject matter experts, and key stakeholders • Uphold company mission, values, and Quality Management System policies and procedures
• Bachelor’s degree in Computer Science, Management Information Systems or related field; or high school degree/general education diploma and 4 years of relevant experience in lieu of Bachelor’s degree • 5+ years of experience developing or configuring technology solutions in an application analyst or project delivery role • Subject Matter Expert in one or more of: patient identification workflows in the healthcare setting, revenue cycle, CRM & MyChart, Patient Registration, or lab order entry • Possession of or ability to obtain relevant Epic software application(s) certification within 8 weeks of hire • Authorization to work in the United States without sponsorship • Ability to perform the Essential Duties with or without accommodation • Preferred: applicable certifications, especially Epic Professional Billing • Preferred: professional working knowledge in Health Care or Biotechnology • Preferred: professional working knowledge with agile delivery methodologies • Ability to work during normal business hours and on-call, with potential for nights and weekends • Ability to travel approximately 5% of working time • Ability to lift up to 10 pounds for approximately 5% of a typical working day • Ability to work in front of a computer screen and/or perform typing for approximately 90% of a typical working day • Ability to comply with applicable personal protective equipment requirements • Strong problem-solving, analytical, organizational, interpersonal, and communication skills • Ability to work in cross-functional and complex matrix environments • Ability to learn new software applications and adapt to changing or ambiguous situations
• Remote work arrangement / Individual Office Exception Approved • Ability to work remotely within the United States • Equal employment opportunity protections
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