Senior Application Analyst

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $78k - $156k / year

⏰ Full Time

🟠 Senior

🧐 Analyst

🦅 H1B Visa Sponsor

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Logo of Abbott

Abbott

10,000+ employees

Founded 1888

🏥 Healthcare

⚕️ Healthcare Insurance

🧬 Biotechnology

Healthcare • Healthcare Insurance • Biotechnology

Abbott is a global healthcare company committed to advancing medical technologies and improving lives around the world. It offers a broad range of leading products in diagnostics, medical devices, nutrition, and branded generic medicines. Abbott's innovations such as the FreeStyle Libre glucose monitoring systems and BinaxNOW rapid antigen tests are transforming diabetes management and COVID-19 response. Through its partnerships and initiatives, Abbott aims to foster health equity, improve access to healthcare, and address critical health challenges like malnutrition and infectious diseases. Abbott is also dedicated to sustainability and social responsibility, striving to make life-changing technologies accessible and affordable.

📋 Description

• Lead estimation of enhancement and support requests • Guide workflow design, configure and test system changes, and analyze technical issues • Liaise with business systems stakeholders and software vendor implementation staff • Develop understanding of operational needs and improve business workflows through technology • Participate in training and work with end users • Troubleshoot problems and questions • Provide end-user support through tracking systems • Review project and issue status with project leadership • Assign or delegate configuration and other activities • Act as delegate for the Applications Manager during incident or problem resolution • Mentor peers and junior analysts and provide leadership in problem solving • Lead internal process design and documentation for continuous IT improvement • Support and comply with the company’s Quality Management System • Work within cross-functional teams and communicate with project leadership, subject matter experts, and stakeholders • Learn new software applications and adapt to changing business needs • Travel approximately 5% of working time

🎯 Requirements

• Bachelor’s degree in Computer Science, Management Information Systems or related field; or high school degree/general education diploma and 4 years of relevant experience in lieu of Bachelor’s degree • 5+ years of experience developing or configuring technology solutions in an application analyst or project delivery role • Subject Matter Expert in one or more of: patient identification workflows in healthcare, revenue cycle, CRM & MyChart, Patient Registration, or lab order entry • Possession of or ability to obtain relevant Epic software application(s) certification within 8 weeks of hire • Authorization to work in the United States without sponsorship • Demonstrated ability to perform the Essential Duties with or without accommodation • Preferred: applicable certifications, especially Epic Referrals, Epic RTE, or Epic Prelude • Preferred: professional working knowledge in Health Care or Biotechnology • Preferred: professional working knowledge with agile delivery methodologies • Ability to work normal business hours and on-call, potentially nights and weekends • Ability to travel approximately 5% of working time • Ability to lift up to 10 pounds for approximately 5% of a typical working day • Ability to work at a computer and/or type for approximately 90% of a typical working day • Ability to comply with applicable personal protective equipment requirements

🏖️ Benefits

• Remote work arrangement • Standard work shift • Equal employment opportunity • Ability to work with or without accommodation

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