Senior Training Manager, Patient Services

🔥 12 hours ago

🌽 Illinois – Remote

🌽 Illinois – Remote

💵 $124.5k - $236.5k / year

⏰ Full Time

🟠 Senior

📚 Learning and Development

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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AbbVie

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 2013

🏥 Healthcare

💼 Consulting

🏭 Manufacturing

Healthcare • Consulting • Manufacturing

AbbVie is a global pharmaceutical company that discovers and delivers innovative medicines and solutions to enhance lives. With a focus on addressing the world's toughest health challenges, AbbVie operates in over 175 countries, providing a wide range of products across areas like immunology, oncology, neuroscience, and aesthetics. Committed to scientific innovation, AbbVie invests heavily in research and development, aiming to produce first-in-class medicines. The company also emphasizes workplace diversity, sustainability, and patient support initiatives, ensuring positive impact for both its patients and the broader community.

📋 Description

• Design, develop, and deliver compliant learning solutions that increase participant effectiveness and credibility • Build trust and credibility with key stakeholders through regular interaction, feedback, and strong working partnerships • Leverage existing Learning and Development platforms and Franchise training content to reduce duplicative efforts • Communicate directly and openly with key stakeholders to foster positive relationships and mutual alignment • Provide candid, specific verbal and written feedback to training participants, including strengths, development opportunities, and plans for improved performance • Assess participant skill levels and adjust coaching and training techniques to meet individual learning needs • Develop Guest Trainers and/or Regional Field Trainers by assigning meaningful roles during foundational training and ongoing learning • Integrate training activities into franchise team business plans using knowledge of stakeholder businesses, strategies, and priorities • Lead cross-functional initiatives and support special projects within the training organization • Assist with onboarding, development, and mentorship of other National Training Managers • Execute responsibilities with limited guidance or direction from senior leadership • Collaborate with Learning and Development, Therapeutic Business Unit, Franchise Marketing, and AbbVie Patient Services leadership

🎯 Requirements

• Bachelor’s degree • Understanding of adult learning principles • Proven experience developing and using learning and teaching platforms, including PowerPoint, Articulate Rise, and iSpring • Three or more years of pharmaceutical field experience as an Account Executive or Field Reimbursement Manager, with extensive knowledge of the access and reimbursement landscape; or comparable previous training experience • Prior experience leading projects with regional or national impact • High-performing track record and strong understanding of what drives success in a commercial organization • Ability to partner with individuals at all levels of management and align training with business strategy • Ability to integrate business trends, brand strategies, and marketplace drivers into plans that strengthen competitive advantage • Experience working within and using a learning management system (LMS) (preferred) • Prior sales, training, or access and reimbursement experience in the Migraine or Psychiatry space (preferred) • Knowledge of basic AI principles to improve training efficiency and content creation (preferred) • Knowledge of and exposure to health sciences, market access, and/or account management (preferred)

🏖️ Benefits

• Paid time off (vacation, holidays, sick) • Medical, dental, and vision insurance • 401(k) • Eligibility to participate in long-term incentive programs • Remote work option • Equal opportunity employment • Reasonable accommodation for US & Puerto Rico applicants