RN Case Manager

🕒 May 20

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Abby Care

WebsiteLinkedInAll Job Openings

51 - 200 employees

⚕️ Healthcare Insurance

👥 B2C

Healthcare Insurance • B2C

Abby Care is a service that helps families get paid for providing in-home care to loved ones with disabilities or special needs. The organization trains and certifies family caregivers at no cost, manages hiring and payroll, navigates Medicaid and insurance paperwork to secure payment, and provides a purpose-built platform, clinical support, and community resources. Abby Care operates in multiple U. S. states and focuses on enabling high-quality, compensated family caregiving through partnerships with insurers and Medicaid programs.

📋 Description

• Manage a diverse caseload, ensuring quality patient care and efficient care coordination • Provide coaching, oversight, and support to Home Health Aides (HHAs) to ensure high-quality patient care and adherence to clinical standards • Develop and implement individualized care plans based on patient assessments and goals • Coordinate with PCPs, therapy providers, and internal support teams to ensure comprehensive care • Provide education and support to patients and families regarding their health care needs and treatment plans • Maintain accurate and timely electronic charting, with a preference for real-time documentation • Ensure all documentation meets regulatory and Abby Care standards, with a minimum of 24-hour turnaround time • Establish and maintain effective communication with PCPs, therapy providers, and internal support teams • Escalate appropriate issues to Clinical Leads in a timely manner, such as order management and patient concerns • Participate in on-call rotation (approximately one weekend per month), holiday rotation, and possible phone triage night coverage during weekdays • Achieve caregiver satisfaction by providing high-quality, compassionate care and support • Monitor and work to improve patient readmission rates • Ensure extended visits remain within acceptable ranges and administrative tasks (e.g., mileage reimbursements) are completed thoroughly

🎯 Requirements

• An Associate's Degree or A Baccalaureate School of Nursing Degree • Current and valid license as a Registered Nurse in the state of Massachusetts • 2 years of experience as a Registered Nurse in a clinical setting; 1 year of home health experience preferred • Case management/supervisor experience and pediatric/adult care experience preferred • Knowledge of Medicaid paid family caregiving program and HHA scope of practice preferred (training provided if needed) • Reliable transportation, valid driver's license, and current auto insurance required • Ability to work flexible hours, travel locally, and provide on-call service to patients/families • Knowledge of OASIS preferred (training provided if needed)

🏖️ Benefits

• Competitive compensation packages that reflect the value you bring • Comprehensive health coverage that works for you • Choose from high-quality medical dental and vision options, including a $0 deductible PPO and a company-funded HSA, alongside employer-paid life and disability insurance • Generous paid time off • We provide policies that allow you to recharge along with 10 paid company holidays • Financial savings benefits to support your future • We support your financial well-being with HSA contributions, optional FSA and commuter benefits, and full coverage of all 401(k) account fees (employer match not currently offered) • Paid parental leave to support your growing family