Process Server Specialist

Job not on LinkedIn

🔥 5 minutes ago

🏈 Alabama, Florida, +13 more states – Remote

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💵 $15 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

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Logo of ABC Legal Services

ABC Legal Services

201 - 500 employees

⚖️ Legal

🤝 B2B

📋 Compliance

Legal • B2B • Compliance

ABC Legal Services is a leading provider of service of process solutions in the United States. The company offers reliable and transparent legal document delivery across all 50 states and numerous countries, utilizing a vast network of professional process servers. With a focus on technology and efficiency, ABC Legal uses a mobile app to provide GPS-tracked evidence and real-time updates for every process serve. The firm is recognized for its comprehensive services, making it the trusted choice for law firms, government entities, and individuals seeking legal document services. ABC Legal also offers support in eFiling and various enterprise solutions.

📋 Description

• Provide support, training and education to underperforming process servers based on key metrics • Communicate directly with process servers, providing coaching and meaningful feedback • Field questions from process servers and resolve blockers • Ensure process servers understand expectations and adjustment timeframes • Set clear expectations for underperforming servers • Review assigned reports daily • Reach out to disengaged servers to identify and resolve reasons they are not attempting jobs timely • Hold servers accountable to directly impact performance • Track and communicate blockers to the leadership team • Work closely with Recruiting when additional coverage is needed • Own process server network performance by identifying underperforming servers, diagnosing causes, and driving measurable improvement

🎯 Requirements

• Experience training and/or coaching • High school diploma or GED required • Familiarity with Legal Processes is a plus • Excellent written and verbal communication skills • Experience and proficiency with Microsoft Office (Word, Excel) • Ability to analyze processes and make recommendations for improvements • Ability to work full-time, 8am to 5pm PST

🏖️ Benefits

• Health, Dental, Vision insurance • 401(k) with company matching • Paid time off • 7 Paid company holidays • 4 Floating holidays per-year • Life Insurance and AD&D Insurance • Long Term Disability • Health Care Reimbursement Flexible Spending Account • Dependent Care Flexible Spending Account • EAP (Employee Assistance Program) • Pet Insurance

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